Alternatives for Managing Difficult People and Dealing with Conflict
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Effective Complaint Handling
An in-depth course on how to deal with complaints and conflict. This full-day course will give you a complete framework on how to deal effe…
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Developing Assertiveness Skills in the Public Sector
Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing pers…
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Become an Outstanding Manager - 2 Hour Virtual Training Masterclass
A masterclass of four key ways to become an outstanding manager. The focus is on advanced listening skills, the motivation of staff, the de…
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Dealing with Difficult People
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the…
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Introduction to Facilitation Skills
Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will…
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Managing Difficult Situations in the Workplace
Level: Level 2 This programme is designed for those who have problems in dealing with difficult situations in the professional realm. The c…
Dealing with Conflict and Difficult People
You will discover how you can best "put your case forward" in meetings with colleagues and superiors, avoid negative confrontation and achi…
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Conflict Management
ConFLICT MANAGEMENT Awareness This course is aimed at all staff. This conflict management course raises participants understanding of the b…
Preventing and Resolving Personal Conflict
Prevention is always preferable to curing conflict issues. However, there are occasions where personalities clash and conflict needs to be …
Conflict Management Training
Conflict Management Training - 1 day course This one-day training course in Conflict management is designed to teach you how to handle conf…
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Personal Presentation
Impact & Presence when you need to impress... Are you confident all the time? Do you sell yourself effectively? If not, this workshop is a …
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Difficult Customers
Course Description:No organisation or person is perfect. Handling difficult situations effectively is now a key skill. Your participants wi…
Principles and Techniques for Effective Ground Risk Management, Short Course Programme
Project issues commonly arise from a poor understanding of the ground and how to mitigate the hazards it presents. Those without specialist…
Dealing with Difficult Behaviour
Do you have to deal with difficult behaviour? Would it be good to be able to deal with awkward and problem behaviour quickly and easily? Ov…
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Conflict Management Training Course
"Discover…How To Resolve Conflict, Manage Relationships In The Workplace, Mediate Effectively And Build Greater Trust On This Conflict Mana…
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- Price completeness: This price is complete, there are no hidden additional costs.