How to Train and Coach People

This course focuses on how to train individuals and groups, different training methods according to different styles of learning, and how to evaluate and follow up.

Course objectives/key benefits:

Delegates will:

• Recognise different ways of learning and use the appropriate training methods
• Improve their delivery style and effectiveness
• Increase productivity through effective use of time, training and evaluation

On completion, delegates will be able to:

• Identify different learning styles and ways to train people
• Structure, conduct and follow up training sessions
• Recognise where different types of training are required

Who the course is aimed at:

Those who want to learn how to be an effective trainer. Those who manage a team of people and want to improve their training methods. Those who already train people and require formal training.

Course content:

• Why do people learn? Barriers to learning or training
• When do people learn?
• How to produce training objectives and make them SMART
• Structure and content of training sessions
• Learning Styles, Learning Cycle
• Characteristics of good v poor trainers and our own style of presenting training
• How to deliver training in difficult situations or to difficult people
• Best practice to plan training into your day
• Why and how to give effective feedback
• How to run team briefings
• How to manage people back on track
• Measuring the success of your training - Evaluation and follow up

Course tutor:

Alison Darrington

Training method:

A mixture of direct teaching, interactive sessions, practical activities and role play will be used to help candidates to fully demonstrate their learning. Each delegate will take away a personalised action plan.

Course outcome/qualification:

PTC Certificate of Attendance.

Pre-requisite knowledge/qualification:

None.