NCFE Prep to Work in Adult Social Care Level 3 Cert

Unit 1: Principles of Communication in Adult Social Care

Identify different reasons why people communicate.
Explain how effective communication affects all aspects of working in adult social care settings.
Compare ways to establish the communication and language needs, wishes and preferences of an individual
Describe the factors to consider when promoting effective communication
Describe a range of communication methods and styles to meet individual needs
Explain why it is important to respond to an individual’s reactions when communicating
Explain how individuals from different backgrounds may use communication methods in different ways
Identify barriers to communication.
Explain how to overcome barriers to communication.
Describe strategies that can be used to clarify misunderstandings
Explain how to access extra support or services to enable individuals to communicate effectively
Explain the meaning of the term ‘confidentiality’.
Describe ways to maintain confidentiality in day-to-day communication
Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns to agreed others
Explain how and when to seek advice about confidentiality response.

Unit 2: Principles of Personal Development in Adult Social Care Settings

Explain what reflective practice is
Explain the importance of reflective practice in continuously improving the quality of service provided
Explain how the standards inform reflective practice in adult social care
Describe how own belief systems and experiences may affect working practice
Explain how people may react and respond to receiving constructive feedback
Explain the importance of seeking feedback to improve practice and inform development
Explain the importance of using feedback in improving own practice
Describe the components of a personal development plan
Identify sources of support for planning and reviewing own development

Explain the role of others in the development of a personal development plan in identifying:

A) Strengths

B) Areas for development

Explain the benefits of using a personal development plan to identify ongoing improvements in knowledge and understanding.

Unit 3: Principles of Diversity, Equality and Inclusion in Adult Care Settings

Explain what is meant by:

a) Diversity

b) Equality

c) Inclusion

d) Discrimination

Describe the potential affects of discrimination
Explain the importance of inclusive practice in promoting equality and supporting diversity
Describe key legislation and codes of practice relating to diversity, equality and inclusion and discrimination in adult social care settings
Explain the possible consequences of not actively complying with legislation and codes of practice relating to diversity, equality and inclusion and discrimination in adult social care settings
Describe how own beliefs, culture, values and preferences may affect working practice
Describe ways to ensure that own interactions with individuals respect their beliefs, cultures, values and preferences
Compare inclusive practice with practice which excludes an individual
Describe how to challenge discrimination in a way that promotes change
Explain how to raise awareness of diversity, equality and inclusion
Explain how to support others to promote diversity, equality and inclusion

Unit 4: Principles of safeguarding & protection in health & social care Unit 13: Principals for Implementing Duty of Care in Health, Social Care or Children and Young People’s Settings

Explain what it means to have a duty of care in your own work role.
Explain how duty of care contributes to the safeguarding or protection of individuals
Describe potential conflicts or  dilemmas that may arise between duty of care and an individual’s rights
Describe how to manage risks associated with conflicts or dilemmas between an individual’s right and the duty of care
Explain where to get additional support and advice about conflicts and dilemmas.
Describe how to respond to complaints
Explain the main points of agreed procedures for handling complaints.

Unit 6: Understand the role of the social care worker

This unit provides the knowledge required to understand the nature of working relationships, working in ways that are agreed with the employer, and working in partnership with others

Unit 14: Understand Person Centred Approaches in Adult Social Care Settings

Describe person centred approaches
Explain why person-centred values must influence all aspects of social care work
Explain how person- centred values should influence all aspects of social care work
Explain how finding out the history,, preferences, wishes and needs of the individual contributes to their care plan
Describe ways to put person-centred values into practice in a complex or sensitive situation
Evaluate the use of care plans in applying person-centred values
Explain the importance of monitoring an individual’s changing needs or preferences
Describe factors that influence the capacity of an individual to express consent
Explain how to establish consent for an activity or action
Explain what steps to take if consent cannot be readily established
Explain the principles of active participation
Explain how the holistic needs of an individual can be addressed by active participation
Explain how to work with an individual and others to agree how active participation will be implemented
Explain how to promote the understanding and use of active participation
Describe different approaches to support an individual to make informed choices
Describe how to support an individual to question or challenge decisions concerning them that are made by others
Explain the consequences of allowing the personal views of others to influence an individual’s choices
Explain the links between identity, self-image and self-esteem
Explain factors that contribute to the wellbeing of an individual
Explain the importance of supporting an individual in a way that promotes their sense of identity, self-image and self-esteem
Describe ways to contribute to an environment that promotes wellbeing
Compare different uses of risk assessments in adult social care settings
Explain how risk assessments relate to rights and responsibilities
Explain how risk-taking relates to rights and responsibilities
Explain why risk assessments need to be regularly revised
Explain the importance of using agreed risk assessment processes to support choice

Unit 15: Understand Health and Safety in Social Care Settings

Identify legislation relating to health and safety in a social care setting
Explain how health and safety policies and procedures protect those in social care settings
Compare the main health and safety responsibilities of:

a) The social care worker

b) The employer or manager

c) Others in the social care setting

Identify situations in which the responsibility for health and safety lies with the individual
Explain why specific tasks should only be carried out with special training
Explain how to access additional support and information relating to health and safety
Explain why it is important to access health and safety risks
Explain the steps to carry out a risk assessment risk
Explain how to address potential health and safety risks identified.
Explain how risk assessment can address dilemmas between an individual’s rights and health and safety concerns
Explain how to promote health and safety within the social care setting
Describe different types of accidents and sudden illness that may occur in a social care setting
Explain procedures to be followed if an accident or sudden illness should occur
Explain why it is important for emergency first-aid tasks only to be carried out by  qualified first-aiders
Explain the consequences of failing to follow emergency first aid
Describe routes by which an infection can get into the body
Explain the following prevention methods:

a) Hand washing

b) Own personal hygiene

c) Encouraging the individual’s personal hygiene

Evaluate the different types of personal protective equipment and how they can prevent the spread of infection
Describes the main points of legislation that relate to moving and handling
Explain how following  principles for safe moving and handling protects those in the social care setting from injury or harm
Explain situations that may require additional supports, necessary for safer moving and handling
Explain why it is important for moving and handling tasks to be carried out following specialist training.
Explain why it is important to have specialist training before assisting and moving an individual.
Explain the potential consequences of assisting and moving an individual without specialist training
Explain the consequences of not following an individual’s care plan or fully engaging with them when assisting and moving
Describe hazardous substances that may be found in the social care setting.

Explain safe practices for:

a) Storing hazardous substances.

b) Using hazardous substances.

C) Disposing of hazardous substances.

Explain the dangers associated with not following these safe practices

Explain the procedures to be followed in the social care setting to prevent:

a) Fire

b) Gas leak

c) Floods

d) Intruding

e) Security breach

Explain the procedures to be followed in the social care setting in the event of:

a) Fire

b) Gas leak

c) Floods

d) Intruding

e) Security breach

Explain how you would encourage others to adhere to environmental safety procedures
Explain the importance of having an emergency plan in place to deal with unforeseen incidents
Describe common signs and indicators of stress
Describe factors that tend to trigger your own stress
Evaluate strategies for managing stress
Describe the main points of agreed procedures about handling medication
Explain why medication must only be handled following specialist training
Explain the consequences of handling medication without specialist training
Describe the main points of food standards in a social care setting.

Explain how to:

a) Store food

b) Maximise hygiene when handling food

c) Dispose of food

Explain the potential consequences of not following food safety standards

Unit 16: Understand How to Handle Information in Social Care Settings

Identify legislation and codes of practice that relate to handling information in social care settings Explain how legal requirements and codes of practice inform practice in handling information Explain how to maintain records that are up to date, complete, accurate and legible Describe practices that ensure security when storing and accessing information Describe features of manual and electronic information storage systems that help ensure security Explain how to support others to understand the need for secure handling of information Explain how to support others to understand and contribute to records