Alternatives for Managing and Coaching your Customer Service Team
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Advanced Customer Service for the Public Sector
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…
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Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…
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- Price completeness: This price is complete, there are no hidden additional costs.
1 Day Customer Service Excellence Course - CPD Accredited
If your organisation is committed to delivering exceptional customer service and meeting the ever-increasing expectations of today’s custom…
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- Extra info: Prices are exclusive of VAT
Dynamics 365 for customer engagement for customer service | MB-230 | MB230
Dynamics 365 for customer engagement for customer service | MB-230 Microsoft Dynamics 365 for Customer Service offers any organization an o…
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- Extra info: "Excl. Examen & BTW"
Customer Satisfaction as a Selling Tool
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Deleg…
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Outstanding Customer Service Skills
An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimatel…
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1 Day Essential Sales Skills - CPD Accredited
A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …
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Retail Knowledge - (BTEC Level 1 Award)
Introduction to the retail industry with a focus on fashion retail and customer service Course content Retail selling Team Work Understandi…
Advanced Apprenticeship in Customer Service
This is an 18 month programme and all elements must be completed in order to achieve an Apprenticeship in Customer Service. This Apprentice…
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- Extra info: 100% Funded 16-18, Co Funded 19+
Management Skills for Customer Services Managers
Prerequisites:There are no formal pre-requisites for this course, although it is intended primarily for managers and supervisers looking af…
Managing Customer Service Excellence
Course Description:This facilitated workshop will allow you to analyse the customer service levels your currently provide and benchmark the…
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Customer Service NVQ Level 3
Course Summary: The Customer Service NVQ applies to all staff whose job is involved primarily with customer service or whose job involves s…
Customer Service Excellence using NLP
What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…
Managing Customer Service Excellence
Overview Service excellence means much more than a helpful and positive front facing team. Your performance measures, service standards, cu…
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- Extra info: 495
Building a Customer Service Strategy
An organisation's success is dependent upon the quality of service delivered to its customers. In today's market this means providing an ex…
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- Extra info: VAT