Alternatives for Handling Customer Complaints - Remaining Calm Under Pressure
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Assertiveness & Confidence Building
Who Should Attend Anyone who would like to improve their ability to delegate, self confidence, constructive communication skills or deal mo…
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Complaint Handling Training
A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …
Customer Service Training Course
This one day Customer Service Training Course will help you develop the skills to identify and meet customer needs. Learn to deliver excell…
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Child Care and Education CACHE Award/Certificate/Diploma Level 2
Summary This course prepares you to work in a supervised capacity with children and their families in a variety of settings and environment…
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- Extra info: 12, Other Fee £35
Staff Appraisal Training Course
The key to successful management is making sure your team members know what is expected of them. Giving objective feedback to employees is …
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Project Communication, Management & Leadership
Prerequisites:Before attending this course delegates must thave the following skills or knowledge before attending this course;Introduction…
Customer Care Training
A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …
Project Management for PAs, Executive Assistants and Office Managers
COURSE OBJECTIVE Project Management aimed an Executive PA, PA, Office Manager, Senior Support Staff or people that are relatively new to th…
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Perfect PA
Enhancing executive performance1 Day - Non Residential This very popular one day PA course is one of Spearheads specialist secretarial and …
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Project Management - Associate Study Module [Level HE7] part-time
This course is ideal for anyone interested or wanting to develop their skills in project management.The management of construction projects…
Customer Care Training Course
Customer Care Training Course at Midlands Training Courses are are available most weeks as well as the following dates: 3 February, 24 Marc…
Developing Self Esteem and Assertiveness
Duration: A one day training course Suitable for: This training is designed for anyone who wishes to improve their self- esteem and confide…
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Achieving Higher Self-Esteem
Course Description:Do you want to improve the quality of your life at work and at home?Do you want to reduce your vulnerability to the diso…
Customer Care
Cost (£): 125.00 Duration: 1 Availability: On request Certificate: In house Designed for:This course is designed for any staff dealing with…
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- Price completeness: This price is complete, there are no hidden additional costs.
Complaint Handling Skills Training Course
professionally handling complaints1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your …