Influencing and persuading skills

Course Description:

The Power of positive influence is an ever increasing requirement for today's successful business leaders and managers. Recent studies have highlighted that those organisations that are enjoying excellence in their market segments tend be organisations where there is an authentic culture of open, and honest communication at all levels.

This course seeks to provide the delegate with the knowledge and skills necessary to develop these abilities.

This course includes the following modules:

Course Content

• Personal Goals
• The Power of Positive Influence
• Highly Effective Business Communicators
• Influencing Styles A Profiling Instrument
• Influencing Team Challenge
• Perception is all we have
• Case Study Dr. Martin Luther King: I have a dream?¢‚Äöᮨ∂
• Communication Strategies
• Dealing with Organisational Conflict
• Communicating with Confidence
• Building Rapport & Developing Body Language Awareness
• Active Listening & Questioning Techniques
• Philosophy to Policy, Policy to Practice.
• Top tips for minimising excessive pressure in our lives.
• Review and Close.