Alternatives for Customer Care and Communication
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1 Day Essential Sales Skills - CPD Accredited
A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …
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Introduction to Account Management
This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation…
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Customer Satisfaction as a Selling Tool
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Deleg…
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Advanced Customer Service for the Public Sector
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…
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Customer Care
This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often t…
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Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…
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Customer Service Excellence using NLP
What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…
Customer Care
Cost (£): 125.00 Duration: 1 Availability: On request Certificate: In house Designed for:This course is designed for any staff dealing with…
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Credit control techniques
Getting The Payments In Whilst Maintaining Customer Loyalty Who Should Attend And Why This workshop is designed both for new collectors as …
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Customer Service Certificate NVQ Level 2
Customer service demands have increased dramatically over recent years and this trend is set to continue. The demand for excellent customer…
Building a Customer Service Strategy
An organisation's success is dependent upon the quality of service delivered to its customers. In today's market this means providing an ex…
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Managing Offshore Projects in India
Recent years have seen explosive growth in the offshoring and outsourcing of services to locations throughout India. . Whether it be custom…
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Effective Customer Care
Effective Customer Care The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused rol…
Exceptional Customer Service
The concept of 'Customer Care' is one that is often used without being implemented properly. But if your company lives up to these claims, …
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Airline & Airport Customer Care
The aim of this course is to enable students to develop the skills to care for air transport passengers whilst complying with exacting safe…
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