Alternatives for Art of Amazing Service
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1 Day Customer Service Excellence Course - CPD Accredited
If your organisation is committed to delivering exceptional customer service and meeting the ever-increasing expectations of today’s custom…
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VeriSM (Digital Transformation) Foundation
VeriSM™ Foundation course prepares candidates to be involved in the ongoing digital transformation efforts of your organisation. The course…
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- Extra info: Price includes the EXIN VeriSM Foundation Exam.
Risk Management
This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisio…
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Managing Touchpoint Performance to Improve the Customer Experience
Overview Course duration: 2 days.This course is full of best practice tips and techniques that will enable your organisation to develop a c…
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Brand Masterclass
This masterclass will help delegates create and implement programmes to deliver a great customer experience; one that sets their organisati…
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- Extra info: *Prices shown are exclusive of VAT. Prices include tuition, course materials and full board accommodation on residential courses. Please note the residential option is available on Moor Hall courses only, for other venues you will need to arrange your own
Customer Service (Videos): Dealing with Customer Complaints
When customers complain, it shows they care. You want customers to complain so you can fix the problem. The challenge is to know the best w…
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Customer Service Excellence
Customer Service Excellence The objectives of the course are to understand excellent service and why it is important, define service excell…
An Introduction to Customer Service - Putting the Customer First
Overview Course duration: 1 day.Be inspired to think about the customer service you provide and learn how to apply best practice techniques…
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Customer Care - from Agony to Ecstacy
Those who deal with customers on a day to day basis - face to face or by telephone and who want to review current performance and pick up n…
Advanced Diploma in Customer Service – Level 3
Customer service is at the core function of every business and the course demonstrates how customer service can turn one time customers int…
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Customer Service Intermediate Apprenticeship
A Customer Service Apprenticeship will give you a wide range of skills to help you deal with any situation in a customer service environmen…
Level 2 Customer Service in Catering & Hospitality NVQ
This course consists of the following:Mandatory Units - Customer Service Foundations: Communicate using customer service language Follow ru…
Mastery in Customer Service Excellence
Come and join us for this 2 day course in developing a mastery and excellence in customer service for your organisation. Customers are the …
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- Price completeness: This price is complete, there are no hidden additional costs.
Level 3 Customer Service in Catering & Hospitality NVQ
This course consists of the following:Mandatory Units - Customer Service Foundations: Demonstrate understanding of customer service Demonst…
Customer Service Excellence using NLP
What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…