ITIL v3 Foundation

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Description

The training course equips you with all the basic principles and core concepts concerning ITIL V3. ITIL is the internationally-acknowledged toolset and the reference framework for setting up management processes within the ICT organization. Alongside an introduction to ITIL, this course also covers the entire toolset.

Your result

On completing the training you are familiar with the theory behind ITIL and you know the core concepts. You are also ready to complete your ITIL v3 certification exam successfully.

Audience profile

Anyone coming into contact with ITIL in their work. ITIL Foundation V3 is the starting point for (project) managers and system administrators wanting to complete the …

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Frequently asked questions

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Didn't find what you were looking for? See also: ITIL Foundation, ITIL Practitioner, General Management, Retail (Management), and Career Advice & Coaching.

The training course equips you with all the basic principles and core concepts concerning ITIL V3. ITIL is the internationally-acknowledged toolset and the reference framework for setting up management processes within the ICT organization. Alongside an introduction to ITIL, this course also covers the entire toolset.

Your result

On completing the training you are familiar with the theory behind ITIL and you know the core concepts. You are also ready to complete your ITIL v3 certification exam successfully.

Audience profile

Anyone coming into contact with ITIL in their work. ITIL Foundation V3 is the starting point for (project) managers and system administrators wanting to complete the entire ITIL certification trajectory.

Contents the training course

The training course comprises various lessons:

  • ITIL Foundation: Introduction to ITIL
  • ITIL Foundation: Service Strategy
  • ITIL Foundation: Service design
  • ITIL Foundation: Service transition
  • ITIL Foundation: Service Operations
  • ITIL Foundation: Continual Service Improvement
  • ITIL Foundation: Technology and Architecture
  • ITIL Foundation: Competence, training, skills & ITIL exams
  • ITIL Foundation: ITIL Exam Simulator
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trainings.faqs. There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.