ITIL Version 3 Foundation Certificate EX0-101 Series

This series is for anyone who wants to achieve ITIL Foundation EX0-101 certification.

Audience:

This series is for anyone who wants to achieve ITIL Foundation EX0-101 certification.

Features:

• Flash-based instructional demonstrations applying course concepts.
• Instructional audio with graphics highlighting key points.
• Exercises allow learners to practice in the actual application being studied.
• A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
• Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
• Search text enables learners to rapidly search all text within a course to easily retrieve information required.
• A skill assessment generates a customized learning path based on the results of a pre-test.
• A glossary provides a reference for definitions of unfamiliar terms.
• Bookmarking tracks the learner's progress in a course.

Certification:

The test that this series prepares students to take is a part of earning the ITIL Version 3 Foundation Certificate in IT Service Management.