Certificate in Retail Knowledge Programme

Level

Certificate in Retail Knowledge Programme

North Hertfordshire College
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Starting dates and places
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Description

Is this course for me?

On completing the course, students will achieve a Diploma in Employability and Personal Development and a Certificate in Retail Knowledge (both at level 1).

What qualifications or skills do I require to study this course?

There are no formal entry requirements for this course. Enrolment is subject to a successful interview.

What does the course involve?

You will learn a selection of the units adding up to a minimum of 13 credits. Each unit is worth 1or 2 credits:

• Understanding the business of retail
• Understanding customer service in the retail sector
• Understanding how a retail business maintains health, safety and security on its premises
• Understanding the retail…

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Frequently asked questions

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Didn't find what you were looking for? See also: Retail (Management), General Management, Leadership, Management Skills, and Project Management.

Is this course for me?

On completing the course, students will achieve a Diploma in Employability and Personal Development and a Certificate in Retail Knowledge (both at level 1).

What qualifications or skills do I require to study this course?

There are no formal entry requirements for this course. Enrolment is subject to a successful interview.

What does the course involve?

You will learn a selection of the units adding up to a minimum of 13 credits. Each unit is worth 1or 2 credits:

• Understanding the business of retail
• Understanding customer service in the retail sector
• Understanding how a retail business maintains health, safety and security on its premises
• Understanding the retail selling process
• Understanding how individuals and teams contribute to the effectiveness of a retail business
• Understanding the control, handling and replenishment of stock in a retail business
• Understanding retail consumer law
• Understanding the handling of customer payments in a retail business.

What option will be open to me if I successfully complete the course? Progression from this course could be to a level 2 in Retail Knowledge or Business.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.