Level 2 Housekeeping NVQ

This course consists of the following:

Mandatory Units:

• Maintain a safe, hygienic & secure working environment
• Work effectively as part of a hospitality team
• Cleaning & servicing a range of housekeeping areas

Optional Units (A):

• Collect linen & make beds
• Clean windows from the inside
• Use of different chemicals & equipment in housekeeping
• Maintain housekeeping supplies
• Clean, maintain & protect hard floors (Asset Skills)
• Clean & maintain soft floors & furnishings (Asset Skills)
• Providing a linen service
• Carry out periodic room servicing & deep cleaning
• Give customers a positive impression of self & your organisation
• Deal with customers across a language divide
• Maintain customer service through effective handover
• Employment rights & responsibilities in the hospitality, leisure, travel & tourism sector

To achieve the full qualification students must attain a minimum of 37 credits in total.

This comprises of:

• All of the mandatory units (9 credits)
• The remaining credits from section A

Units to be discussed with assessor and selected for the appropriate job role and training purpose

Students must be employed in the Housekeeping/Hospitality industry.
Don't meet the entry requirement for the course?