Overcoming Objections
Description
Ref: MST10104
Aim: The delegate will learn how to challenge and overcome objections with confidence bringing the sale to a satisfactory conclusion.
By the end of this module the delegate can:
• Explain what objections really are
• Recognise how to align customer objections
• Explore and dissect specific objections
• Operate a systematic approach to overcoming objections
Chapters: Total 8
Viewing Period: 30 days
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Ref: MST10104
Aim: The delegate will learn how to challenge and overcome objections with confidence bringing the sale to a satisfactory conclusion.
By the end of this module the delegate can:
• Explain what objections really are
• Recognise how to align customer objections
• Explore and dissect specific objections
• Operate a systematic approach to overcoming objections
Chapters: Total 8
Viewing Period: 30 days
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