Influencing & Assertiveness
- Product type
- Total time
Influencing & Assertiveness
Description
This programme will focus on those inter-personal skills that are an integral part of daily life. The ability to influence other people is an essential tool if people are to gain agreement and co-operation from others in order to achieve tasks and get things done. This course provides the necessary skills and formulas to help managers to create a powerful influencing style with colleagues and clients alike and distinguishes between assertive and aggressive behaviour.
Course Overview:
- Understanding different personality types
- Different personalities / Building rapport
- Giving & receiving criticism ~ 10 rules for giving feedback
- Dealing with conflict & difficult situations
- Difficul…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This programme will focus on those inter-personal skills that are an integral part of daily life. The ability to influence other people is an essential tool if people are to gain agreement and co-operation from others in order to achieve tasks and get things done. This course provides the necessary skills and formulas to help managers to create a powerful influencing style with colleagues and clients alike and distinguishes between assertive and aggressive behaviour.
Course Overview:
- Understanding different personality types
- Different personalities / Building rapport
- Giving & receiving criticism ~ 10 rules for giving feedback
- Dealing with conflict & difficult situations
- Difficult people scenarios
- Comparing influence & assertiveness
- Comparing influence and power
- Understanding who you want to influence
- Influencing skills and body language
- Dealing with manipulation
- Hints and tips on the art of persuasion
- Personal power and energy
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.