Advanced Telephone Sales

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Total time

Advanced Telephone Sales

Maguire Training
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Description

The content of this programme assumes the delegate has mastered the essential skills of telephone sales. Here we examine the telephone as a powerful and cost effective sales tool and explore the psychology of the sales process. The result will be a more confident and enthusiastic sales professional working smarter for results.

Course Overview:

  • Converting enquiries into solid sales
  • The buying & selling process
  • Establishing decision makers quickly
    • Avoiding time wasters
  • Advanced questioning techniques
  • Defining communication channels
  • How to really listen ~ the spoken word & the unspoken meaning
  • Controlling the transaction
    • The balance of power
  • Asking for the business
  • Dealin…

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Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

The content of this programme assumes the delegate has mastered the essential skills of telephone sales. Here we examine the telephone as a powerful and cost effective sales tool and explore the psychology of the sales process. The result will be a more confident and enthusiastic sales professional working smarter for results.

Course Overview:

  • Converting enquiries into solid sales
  • The buying & selling process
  • Establishing decision makers quickly
    • Avoiding time wasters
  • Advanced questioning techniques
  • Defining communication channels
  • How to really listen ~ the spoken word & the unspoken meaning
  • Controlling the transaction
    • The balance of power
  • Asking for the business
  • Dealing effectively with objections
    • Delegate role-play scenarios
  • Personal motivation / warmth / enthusiasm
  • Professionally following up
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.