Common Induction Standards 2010 (Domiciliary)

This e-learning course covers the eight Common Induction Standards and includes detailed workbooks to test knowledge and understanding of them all. This version of the course is for domiciliary settings and includes a formal online assessment.

The course and workbook combined cover all 130 learning outcomes of the eight standards and map directly on to the mandatory units of the new Health and Social Care Diploma. They allow evidence to be gathered and underpinning knowledge to be acquired for those working towards the Diploma at level 2 or 3.

Unit Titles
> How to Use the Course
> The Role of the Health and Social Care Worker (Standard 1)
> Personal Development (Standard 2)
> Communicate Effectively (Standard 3)
> Principles for Implementing Duty of Care (Standard 5)
> Principles of Safeguarding in Health and Social Care (Standard 6)
> Person-centred Support (Standard 7) and Equality & Inclusion (Standard 4)
> Health and Safety in an Adult Social Care Setting (Standard 8)

Unit 2: describes the eight standards included in the General Social Care Council's (GSCC's) Code of Practice and explains how they apply to working with colleagues, other professionals and the service user's family. This unit explains the importance of policies and procedures in a care setting and where they can be found. The unit also provides clear guidance to learners about what they can and cannot do in their relationships with service users. The unit concludes by explaining the importance of good record-keeping.

Unit 3: focuses on the learner as a care worker and how their job and their ability to do it properly contributes to their own development. This unit encourages learners to reflect on the way they have done things at work in the past, evaluate their findings and considering areas for improvement. After completing this unit learners will have the confidence to take advantage of new learning opportunities when they arise to help them move forward in their career. The unit concludes by explaining the importance of completing and maintaining a Personal Development Plan.

Unit 4: addresses why effective communication between the service user and all those involved in their care is so important. After completing this unit, learners will understand that the service user's needs and wishes should always be taken into account, including language and culturally-based preferences. The unit also provides guidance about dealing with communication difficulties and why confidentiality of certain information must be maintained.

Unit 5: explains how duty of care contributes to safe practice and how to resolve apparent conflicts between the individual's rights and your duty of care towards them. The unit provides guidance on dealing with comments and complaints effectively and the procedures that should be followed in cases of adverse events, incidents, errors and near misses.

Unit 6: focuses on the different types of abuse and neglect. This unit will enable learners to recognise the signs and symptoms as well as how to take the necessary steps to deal with it and also to minimise the likelihood of it happening again. The unit also covers the importance of keeping records and explains how to deal with cases of disclosure and how to 'blow the whistle' when a carer discovers (or has good grounds to suspect) a case of actual abuse or neglect.

Unit 7: addresses two standards: Person-centred Support and Equality & Inclusion. After completing this unit, learners will be able to apply person-centred values in their day-to-day work, in particular the individual's right to make choices. The unit explains why active participation by the service user is important, along with the value of promoting their spiritual and emotional well-being. The unit concludes by exploring the principles of equality, diversity, discrimination and inclusion.

Unit 8: focuses on the roles and responsibilities that learners and others have in relation to health and safety in the workplace. Topics covered include moving and positioning objects and people safely, responding to accidents and sudden illness and handling hazardous substances. The unit also provides information about security measures, fire safety and preventing the spread of infection. After completing this unit, learners will understand the purpose of risk assessments, food safety, nutrition and stress management.

Learning Objectives: by the end of the course, students will have learned about a wide range of issues relating to their work setting / situation, including:

> The responsibilities and limits of their relationship with an individual
> The importance of working in partnership with others
> Handling information in agreed ways
> Why feedback from others is important in helping to improve the way they work
> The barriers to effective communication and ways to reduce them
> Understanding principles and practices relating to confidentiality
> Respecting the beliefs, culture, values and preferences of individuals
> Understanding how duty of care contributes to safe practice
> How to address dilemmas between an individual’s rights and the duty of care
> How to recognise and handle adverse events, incidents, errors and near misses
> The main types of abuse and the signs and symptoms associated with each type
> Their role and responsibility in safeguarding individuals
> Person-centered values and how to put them into practice
> Recognising signs of dementia in the individuals with whom they work
> Promoting spiritual and emotional wellbeing amongst service users
> The importance of enabling individuals to develop skills in self-care, to maintain their own social and community > networks and to make informed choices
> Their roles and responsibilities relating to health and safety
> The procedures to be followed if an accident or sudden illness should occur
> Safe practices for using, storing and disposing of hazardous substances
> Emergency procedures to be followed in the event of a fire
> Measures designed to protect their own security at work, and the security of those they support
> Circumstances that tend to trigger stress in themselves and others
> The importance of food safety, including hygiene, in the preparation and handling of food
> A Residential version of this course is also available.