Alternatives for Telephone Skills Diploma
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1 Day Essential Sales Skills - CPD Accredited
A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …
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Delivering Excellence via Email and on the Telephone
This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's an…
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Customer Service Training Course
This one day Customer Service Training Course will help you develop the skills to identify and meet customer needs. Learn to deliver excell…
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Apprenticeship Hospitality Customer Service NVQ 2
This apprenticeship allows you to study towards a recognised qualification whilst in an employed position. If you work in a hospitality bas…
Complaint Handling Training
Who is the course for? The course provides training for individuals who are responsible for handling customer complaints and/or front-line …
Telephone Handling Skills Diploma
Providing excellent customer service is essential to the long-term viability of every business. Diploma in Telephone skills introduces the …
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Customer Services
Customer Services is intended for those organisations and individuals whose jobs entail working with external and internal customers. A cus…
Receptionist Skills
Receptionists and telephonists are vitally important to a business as you only have one chance to create a good first impression. Course …
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Telephone Skills And Customer Service
Turning good morning into good business1 Day - On Request This workshop is designed for people who use the telephone for their day-to-day i…
Customer Relations
This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is p…
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Customer Communication Skills
A telephone call, counter, or home visit is frequently the only or main contact a customer has with an organisation and how the enquiry is …
Retail Knowledge - (BTEC Level 1 Award)
Basic introduction to Retail Course content Introduction to customer service skills, the business of retail, shop floor skills, handling of…
Telephone Techniques
While telephone enquiries provide sales opportunities, one bad experience with someone on the phone may be enough reason for a customer - e…
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Intermediate Level Apprenticeship (ILA) in Customer Service
This course would suit learners who are directly delivering service to customers. You could be working in a variety of jobs involving regul…
Telephone Handling
This fantastic online training course on telephone handling is ideal for anyone that works in a service environment wanting to improve thei…
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- Price completeness: This price is complete, there are no hidden additional costs.