Be a Better Listener

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Starting dates and places

This product does not have fixed starting dates and/or places.

GBC Learning & Development offers their products as a default in the following regions: Kingston, London, Oxford, Peterborough, Portsmouth, Reading, Salisbury, Southampton, St Albans, Surrey, Sussex, Westminster

Description

This course is highly interactive and participative with a small group  and experienced trainer.

Do you find that you listen but don't always hear what people are saying? Do you find that misunderstandings happen because you have not interpreted someone correctly? This course is for anyone who wants to dramatically improve their ability to connect with people by listening more effectively. By the end of the training course you will be able to: . Explore and experience how to listen more effectively . Develop your questioning techniques and feel confident with asking powerful questions . Understand how to read non verbal cues . Identify what sometimes distracts us from hearing what people say and how to overcome these distractions . Improve the way in which you listen

Setting the sc…

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Frequently asked questions

There are no frequently asked questions yet. Send an Email to info@springest.co.uk

This course is highly interactive and participative with a small group  and experienced trainer.

Do you find that you listen but don't always hear what people are saying? Do you find that misunderstandings happen because you have not interpreted someone correctly? This course is for anyone who wants to dramatically improve their ability to connect with people by listening more effectively. By the end of the training course you will be able to: . Explore and experience how to listen more effectively . Develop your questioning techniques and feel confident with asking powerful questions . Understand how to read non verbal cues . Identify what sometimes distracts us from hearing what people say and how to overcome these distractions . Improve the way in which you listen

Setting the scene

  • What are we going to cover?
  • What characteristics do great listeners have in common?
  • How will I benefit from improving the way I listen?

Principles to listening

  • Why is listening important in the scheme of communication?
  • How do we process information?
  • How do I ensure that I pick up and retain the information that is relevant?

Tactics

  • What internal and external distractions can stop us from hearing what people say?
  • How can I overcome these distractions?
  • What are the different listening styles?
  • How can I learn to tune in and out when listening?
  • What tactics are available to me to read between the lines and get to the heart of what someone is saying?
  • How can I use questions to enhance my listening skills?

Action

How will I apply what I have learnt from today?

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    There are no frequently asked questions yet. Send an Email to info@springest.co.uk