Developing Your Personal Impact and Building Productive Relationships

If you're looking to improve your interpersonal relationships and reflect on what you are currently achieving compared to what you want to achieve, this workshop will give you the environment, support and guidance to create your personal strategy for improvement.

By the end of this course you will be able to:

• Analyse your perception of yourself and how that correlates with that portrayed to others.
• Identify your strengths and weaknesses in interpersonal relationships and gain tips and techniques on how to build and develop them.
• Recognise different social styles in practice and how they affect the communication process.
• Understand why and how conflict arises and how to deal with it effectively.
• Recognise the impact of your response on the impression you have on others.
• Develop a strategy so you can personally apply the skills and techniques to your own situations, through peer coaching activities.

This workshop will enable you to think differently about your day-to-day interactions, assess your own style and identify ways to develop new and highly effective approaches to build and manage more productive relationships. It will introduce you to the business benefits of understanding your own and others' Emotional Intelligence and using it to your advantage.

This workshop is designed to help you develop your self-awareness of how you come across to others. You will be challenged to be open and honest both in receiving feedback on others' perception of you, and also in giving feedback to other members of the group. It will help you to project the image and impression you want to create in the workplace.