Building the Business Model for Corporate Entrepreneurs

Unfortunately Coursera (CC)'s trainings are no longer available on Springest

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Customer Service Apprenticeship - Advanced Level 3

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About This Course If you like working with people, then a customer service apprenticeship may be for you. This apprenticeship will teach yo…

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Customer Service (Videos): Exceeding Customer Expectations

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Without a cohesive strategy, customer service is just a slogan or platitude. Using a service management model, you can institute a customer…

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Customer Service Skills Diploma

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The Diploma in Customer Service will develop knowledge and skills in key areas such as delivering customer service, customer retention, res…

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Customer Service Course

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√ Overview: A qualification like this will dramatically improve your CV and make you much more employable. This Customer Service course wil…

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Customer Service Apprenticeship - Intermediate Level 2

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About This Course If you like working with people, then a customer service apprenticeship may be for you. This apprenticeship will teach yo…

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Consultive Selling

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This programme is designed for those in a client facing role who wish to develop their skills past the level of normal customer sales, acco…

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Configure Dynamics 365 customer experience model-driven apps (MB-280T01) [M-MB280T01]

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OVERVIEW Exclusive - This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience …

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Managing Accounts for Growth

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Ref: MST10113 Aim: The delegate will learn how to forge strong long-term customer relationships and develop a credible and sustainable cust…

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Design and deliver powerful customer experiences with Dynamics 365 Customer Insights (MB-280T03) [M-MB280T03]

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OVERVIEW Exclusive - Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In …

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Using Customer Value to Integrate Sales and Marketing

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Marketing and sales activity often seem disconnected and misaligned, with marketing accused of lacking understanding of the customer’s real…