Advanced Competitive Strategy
Unfortunately Coursera (CC)'s trainings are no longer available on Springest
Strategic Marketing Masterclass
The main challenge facing many organisations today is how to ensure their activities are customer focused and their strategy externally dri…
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- Extra info: *Prices shown are exclusive of VAT. Prices include tuition, course materials and full board accommodation on residential courses. Please note Module 1 starts in the evening of Day 1 at 17:00 followed by 3 full days' tuition.
Driving 'Go to Market' Capability
Disappointing revenue growth, poor performance and loss of competitive advantage are focusing the attention of many senior managers on the …
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: *Prices shown are exclusive of VAT. Prices include tuition, course materials and full board accommodation on residential courses.
Managing Accounts for Growth
Ref: MST10113 Aim: The delegate will learn how to forge strong long-term customer relationships and develop a credible and sustainable cust…
Customer Service (Videos): Getting to Know Your Customers
In order to have a successful service strategy, you need to get to know your customers well. You need to know who they are and what they ne…
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- Price completeness: This price is complete, there are no hidden additional costs.
Customer Relationships Marketing (CRM)
Get it right and it can make you millions - get it wrong and it can close you down. Which way do you want to go? A well defined customer re…
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Marketing Planning (Byte Size)
In this course, we concentrate on strategy and planning. We explore how the ideas we investigated earlier of the marketing mix, research me…
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Sales & Marketing Strategy (2 day course)
Learn how to increase your sales performance by aligning your sales and marketing strategy with your organisations overall strategic object…
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Marketing for Managers
This course provides help for managers to have a positive impact on customer perceptions and to recognise their role in developing and shap…
Customer Service (Videos): Exceeding Customer Expectations
Without a cohesive strategy, customer service is just a slogan or platitude. Using a service management model, you can institute a customer…
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- Price completeness: There could be additional costs like study material or lunch costs.