Advanced Apprenticeship in Hospitality Supervision & Leadership

This is an 18 month programme and all elements must be completed in order to achieve an Apprenticeship in Hospitality Supervision and Leadership.

The Apprenticeship is designed for people working in a Supervisory role within the Hospitality sector and is suitable for those working as:

• Head Housekeeper

• Head of Reception

• Front of House Managers

• Duty/Hotel Supervisors/Managers

• Regional Supervisors/Managers (in a restaurant chain with multiple outlets)

Listed below are some of the areas within Hospitality Supervision/Leadership that could be covered within this framework:

• Setting objectives and providing support for team members

• Contributing to the control of resources

• Leading a team to improve customer service

• Supervising drinks services/ food production operations/housekeeping operations

• Supervising functions

• Supervising reception services/reservations and bookings

• Contributing to promoting hospitality products and services

Frameworks:

• Level 3 NVQ Diploma in Hospitality Supervision & Leadership

• Level 3 Award in Hospitality Supervision & Leadership Principles

Additional Mandatory Framework Requirements:

• Functional Skills in Maths & English

• PLTS

• Employment Rights & Responsibilities

*16-18 Fully funded, 19+ Co funded.

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