Sales for non-Sales People

Our Sales for non-Sales People workshop is an exploration into customer engagement and how to create productive interactions...

Sales in it’s purest form is about the ability to create and control interactions to deliver a required result. This 1 day workshop explores the types of interactions we have, the patterns they fit and how we can use this knowledge to our benefit and deliver positive results.

What we’ll cover

• Exploring different types of interactions including attendee experiences and analysing why these interactions took the path they did 

• Looking at different perceptions of the same interaction and exploring the idea of adding value

• Mapping the structure of an interaction and examining the process and skills required at each stage to control it and deliver results

• Questioning techniques and consultative behaviours

• Real world examples / team role plays

All of our workshops come with a 1 day follow-up coaching session absolutely FREE 1 month after the event, helping to instill best practice and build a high performing sales culture. 

Who is it for?

This workshop is perfect for people who do not fulfil traditional sales roles but still need to engage with customers and encourage the uptake of product and/or services.

This could include Senior Managers, Consultants, Project Managers, Technical Sales Managers, After Sales and Customer Service personnel.

The Benefits

• Provides a baseline skill level for all people connected to the sales process

• Removes the stigma and fear of selling

• Increases confidence and team morale

• Gives team members control of their meetings and phone calls

• Skills can be used across many roles

• Improves the customer experience

Just for you

We believe that for sales training to be successful, it needs to be relevant to your offering and fit into your sales process (and if you don’t formally have one, we can define one for you).

For this reason, all of our workshops are tailored specifically to your environment and to your products and services.