Problem Solving – Online

Who is the course for?

Although this module uses examples and scenarios from a Health and Social Care setting, it is equally useful to anyone outside of this sector wishing to have a better understanding of problem statements and problem solving, and gain an appreciation of error proofing.

What will I study?

This course looks at a variety of tools to help individuals and teams solve both simple and highly complex problems. Some of the tools are used in healthcare, while others are new to the field. Every problem is different and may require one or a mixture of tools to solve.

The aim of the module is to increase understanding of problem statements, problem solving and to gain an appreciation of error proofing.

Having completed this module, the learner will:

• Know how to create a problem statement
• Be able to use different problem solving techniques
• Understand root cause analysis
• Understand error proofing theory
• Understand Failure Mode Effects Analysis (FMEA)

How will the course be delivered?

It is estimated that this module will take approximately 3-4 hours to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages and revisit whenever you wish. The system will record your progress throughout.

Course Entry Criteria

There are no specific entry requirements for this course.

The college operates a no refunds policy as detailed below. Cancellations and transfer requests are subject to the following conditions:

• More than 4 weeks notice – no charge
• 4 weeks notice – 30% of the cost
• 2-3 weeks notice – 50% of the cost
• 1-2 weeks notice – 75% of the cost
• Less than 1 weeks notice – 100% of the cost

All cancellations must be made in writing and are subject to a £10 administration charge. The full fee’s policy is available on request.

What will I get at the end of the course?

On completion of this course you will be able to download a Virtual College certificate.

What can I do next?

There are many other Care and Health courses on our website, click here for further information.

How much does it cost?

The course is priced at £40.00 per delegate.