NVQ Diploma in Customer Service (Edexcel)

Introduction

Edexcel Level 3 Diploma in Customer Service

What Will I Learn

This qualification aims to guide and assess development of knowledge, understanding and skills of Customer Service.

Example Modules

• This award consists of manadatory, knowledge and optional units to fit the learners work setting.

How Will I Be Assessed?

You will be assessed on your knowledge and practical capabilities in the workplace and be supported by your assessor on a one-to-one basis.

Entry Requirements

You will need to be working in a position where customer service is a key part of the job role.

Additional Information

This qualification is nationally regognised and is based on the Health and Social Care National Occupational Standards.

Progression

On completion of this qualification you can progress onto a level 4 Diploma.

Qualification type: Level 3 Mode of study: Part-Time Courses Start date: Anytime Duration (weeks): 52 Hours per week: N/A Days of the week: N/A Course code: CDPCUSSV3