Office Admin Diploma

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Level

Office Admin Diploma

1TRAINING
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Description

Course Description:

Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.

Our online courses offer you the opportunity to study 24/7 wherever you are in …

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Frequently asked questions

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Course Description:

Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP.

What are the requirements?

  • You must be 16 or over
  • You should have a basic understanding of English, Maths and ICT
  • You will need a computer or tablet with internet connection (or access to one)

What skills will I gain?

The course provides the the opportunity to gain recognised skills in:

  • Microsoft Word, Excel, Powerpoint, Access, and Outlook
  • Diary management, data management, record keeping and filing
  • Time management
  • Business, report and e-mail writing
  • Handling confidential documents and delivering mail
  • Taking notes, dictating, and proofreading
  • Event planning, arranging interviews and meetings, bookings, and travel
  • Motivating employees and management of office works
  • Creating an effective CV and cover letter
  • Customer service and telephone handling
  • Bookkeeping, invoicing, petty cash and Quickbooks for payroll

What is the target audience?

  • Job hunters & School leavers
  • College or University student & graduates
  • Anyone hoping to begin working in an Administration, finance, receptionist or secretarial role

How will I be assessed?

  • You will have one Quiz and one Assignment. Pass Mark is 65%.
  • You only need to pay £29 for assessment when you submit your assignment.

What Certification am I going to receive?

Those who successfully pass this course will be awarded a Office Administration Diploma. Anyone eligible for certification will receive a free e-certificate, and printed certificate.

What career can I get?

  • Personal Assistant
  • Receptionist (Veterinary, Medical etc.)
  • Office Administrator
  • Office Managers
  • Office Clerk
  • Payroll Assistant
  • Administrative Assistant
  • Secretary (Legal, Medical etc.)
  • Executive Assistant
  • Technical Writer
  • Report Writer

COURSE CURRICULUM1. BUSINESS REPORTS AND LETTER WRITING2. E-MAILS WRITING TIPS3. TYPING SPEED DEVELOPMENT4. TIPS FOR SPEED READING5. MICROSOFT WORD6. MICROSOFT EXCEL7. MICROSOFT POWERPOINT8. MICROSOFT OUTLOOK9. MICROSOFT ACCESS10. DIARY MANAGEMENT11. HANDLING CONFIDENTIAL DOCUMENTS12. SUCCESSFUL MEETING MINUTES13. NOTE TAKING14. DOCUMENT PROOFREADING15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS16. DELIVERING POSTAL MAIL17. DICTATING18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS19. ORGANISING A MEETING20. DATA MANAGEMENT, RECORD KEEPING AND FILING21. EVENT PLANNING22. ARRANGE BUSINESS TRAVEL & ACCOMMODATION23. BOOKKEEPING24. QUICKBOOKS FOR PAYROLL MANAGEMENT25. INVOICING/PETTY CASH26. SUPERVISING AND MONITORING THE OFFICE WORKS27. TIME MANAGEMENT28. MOTIVATING EMPLOYEES29. CREATING AN EFFECTIVE CV AND COVER LETTER30. JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN & MANAGERMOCK EXAMFINAL EXAMASSIGNMENT

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.