ITSM - ITIL Service Strategy

Product type
Level
Logo 1TRAINING

Need more information? Get more details on the site of the provider.

Description

Overview:

The ITIL Service Strategy course is one of the five ITIL SS modules that provide learners with the skill and guidance to design, develop and implement service strategy that is related to the organisational strategy.  Acquiring the knowledge of service strategy principles and techniques can ensure that IT teams are not solely focused on technical issues but are aligned with the organisation as a whole. The service strategy is integral to the business as a whole to help result in swifter and smoother developments of new products and services.

The ITIL Service Strategy course covers key features including management and control of techniques and activities to enable learners to demo…

Read the complete description

Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

Didn't find what you were looking for? See also: IT Service Management, Strategy, ITIL Foundation, ITIL Service Manager, and ITIL Practitioner.

Overview:

The ITIL Service Strategy course is one of the five ITIL SS modules that provide learners with the skill and guidance to design, develop and implement service strategy that is related to the organisational strategy.  Acquiring the knowledge of service strategy principles and techniques can ensure that IT teams are not solely focused on technical issues but are aligned with the organisation as a whole. The service strategy is integral to the business as a whole to help result in swifter and smoother developments of new products and services.

The ITIL Service Strategy course covers key features including management and control of techniques and activities to enable learners to demonstrate an understanding of the success and risk factors and acquire the skills to develop a progress strategy.

The ITIL Service Strategy course will give learners a better understanding of the relation between general aspects and IT to understand how ITIL best practices can help individuals become more efficient and effective in an IT enterprise. The Service Strategy level is worth 3 credits and will help learners progress to the next level of the ITIL scheme. The course is globally recognised and accredited to a training organisation and you will be issued an internationally recognised qualification following full completion of The ITIL Service Strategy course.

Why consider 1Training?

As improvements and advancements are made in technology, online courses are no longer just conventional means of studying at affordable costs. In many aspects online training offers superiority to traditional learning. There is an effectiveness and convenience that traditional learning cannot provide. The overall convenience and flexibility makes it a superior learning method.

1Training offers the most convenient path to gain an internationally recognised qualification that will give you the opportunity to put into practice your skill and expertise in an enterprise or corporate environment. You can study at your own pace at 1Training and you will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Nus Discounted Card, Free career support and course demo to make your learning experience enriching and more rewarding.

Learning Outcomes

  • Gain an understanding of the service strategy.
  • Learn the service strategy processes.
  • Gain an understanding of how to organise service strategy.
  • Understand how to implement service strategy.
  • Learn the principles of service strategy.

Course Curriculum

  • Module 01: Course Introduction – VO
  • Module 02: Service Strategy
  • Module 03: Services and Strategy
  • Module 04: Service Strategy Processes
  • Module 05: Organizing and Sourcing
  • Module 06: Implementation – VO

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at anytime.

Who is this Course aimed at?

  • The course is aimed at IT consultants.
  • Managers and Team Leaders.
  • IT Architects and IT Planners.
  • IT Audit Managers and IT Security Managers.
  • Individuals working in roles within service based business models who want to enhance their knowledge of concepts, functions and processes related to service strategy.

Method of Assessment

At the end of the ITIL Service Strategy course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper within 90 minutes duration. The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.

If it is an official exam you will have to purchase it separately on the relevant website.

Certification

Those who successfully complete the exam will be awarded the certificate in ITIL Service Strategy.

Entry Requirements

  • The course requires that learners possess an understanding of the ITIL Foundation course.

Awarding Body

The certificate will be awarded by ITIL. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Progression and Career Path

Once you successfully complete ITIL Service Strategy you will be qualified to work in the following positions. The ITIL Service Strategy qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below.

  • IT Security Manager – £51,234 per annum
  • Systems Architect – £50,210 per annum
  • IT Consultant – £38,976 per annum
  • Systems Engineer – £29,154 per annum
  • Developer – £30,651 per annum
  • IT Project Manager – £42,549 per annum
  • IT Team Leader – £35,044 per annum

 Other Benefits

  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Gain access to quality video tutorials
  • Unlimited 12 months access from anywhere, anytime
  • Excellent Tutor Support Service (Monday to Friday)
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Quizzes, tests mock exams, practice exams to ensure you are 100% ready
  • Eligible for a NUS discount card
  • Free Career Support Service
  • 25% Discount on personal Statement and covering letter writing service
  • Free Access to Over 150 courses for 2 days (48 hours)
  • Free access to course before you purchase (For selected courses only)
There are no reviews yet.

Share your review

Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.