Alternatives for Leading through Change Workshops with The Pacific Institute: Why Culture Matters Across Further Education
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Absence Management
High levels of employee absence are a significant cost to an organisation. Absence can have a serious impact on the level of service to cus…
ILM Level 3 Award Unit – Understanding Innovation & Change in the Workplace
Who is the course for? The aim of this unit is to develop a greater understanding change in an organisation and the effects that change may…
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- Extra info: The course fee is only £165.00 per delegate including 6 months studying membership of the ILM (see www.i-l-m.com for more details regarding the benefits of membershi
ILM Level 3 Award Unit – Understanding Organising & Delegating in the Workplace
Who is the course for? The aim of this unit is to develop a greater understanding change in an organisation and the effects that change may…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: The course fee is only £100.00 per delegate including 6 months studying membership of the ILM (see www.i-l-m.com for more details regarding the benefits of membership
Customer Communication Skills
A telephone call, counter, or home visit is frequently the only or main contact a customer has with an organisation and how the enquiry is …
Equality and Diversity Certificate QCF
Equality and Diversity Certificate QCF The aim of the course is to give staff members an introduction to the issues around stereotyping, pr…
Staff Appraisal Training Course
The key to successful management is making sure your team members know what is expected of them. Giving objective feedback to employees is …
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Time management
Getting More From Your Day Who Should Attend And Why Organisations are under pressure to be more efficient, so are their staff. This practi…
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- Price completeness: There could be additional costs like study material or lunch costs.
Common Induction Standards for New Employees in Adult Social Care
This course consists of the following:Each standard contains a number of areas of knowledge that care workers need to know about before the…
Channel Management
Selecting the most appropriate distribution channels and motivating channel partners are key factors in selling profitably through third pa…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: *Prices shown are exclusive of VAT. Prices include tuition, course materials and full board accommodation on residential courses. Please note the residential option is available on Moor Hall courses only, for other venues you will need to arrange your own
Interviewing for Staff Recruitment
Duration: A one day course Suitable for: Any individual involved in interviewing and selection of new staff or internal promotions would be…
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Planning and Decision Making
We all know that some people and organisations always succeed while others never seem to do quite so well. Many people put success down to …
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ILM Level 3 Award Unit – Understanding Discipline in the Workplace
Who is the course for? The purpose of this unit is to develop knowledge and understanding of the disciplinary processes in an organisation.…
Recruitment and Selection
This course covers the key stages of recruitment from identifying a vacancy through to inducting the successful candidate. In order to ensu…
Rewarding and Employee Management
Adopt a healthy approach to reward As a manager it is important to understand effective ways of managing and rewarding employees. On this c…
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Level 1 Award in Fire Safety Awareness
The Level 1 Award in Fire Safety Awareness is a qualification aimed at all staff, particularly new starters in any workplace, where a basic…