Client Communication Skills
- Level
Client Communication Skills
Starting dates and places
Description
Benefits of attending
Benefit from increased confidence when conducting formal meetings with clients or colleagues.
What the session includes
Lectured material, group discussion and role play will explore the importance of preparation; presentation of information; body language; and how to engage effectively with new or established clients.
How you’ll be able to use this in practice
You’ll develop your listening and cross selling soft skills; learn how to use body language to build rapport; and make the most of every client contact opportunity.
Supporting Materials
The Definitive Book of Body Language by Allan and Barbara Pease
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Benefits of attending
Benefit from increased confidence when conducting formal meetings with clients or colleagues.
What the session includes
Lectured material, group discussion and role play will explore the importance of preparation; presentation of information; body language; and how to engage effectively with new or established clients.
How you’ll be able to use this in practice
You’ll develop your listening and cross selling soft skills; learn how to use body language to build rapport; and make the most of every client contact opportunity.
Supporting Materials
The Definitive Book of Body Language by Allan and Barbara Pease
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.