Client Communication Skills

Level

Client Communication Skills

SWAT UK Limited
Logo SWAT UK Limited

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Starting dates and places

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Description

Benefits of attending

Benefit from increased confidence when conducting formal meetings with clients or colleagues.

What the session includes

Lectured material, group discussion and role play will explore the importance of preparation; presentation of information; body language; and how to engage effectively with new or established clients.

How you’ll be able to use this in practice

You’ll develop your listening and cross selling soft skills; learn how to use body language to build rapport; and make the most of every client contact opportunity.

Supporting Materials

The Definitive Book of Body Language by Allan and Barbara Pease

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Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

Benefits of attending

Benefit from increased confidence when conducting formal meetings with clients or colleagues.

What the session includes

Lectured material, group discussion and role play will explore the importance of preparation; presentation of information; body language; and how to engage effectively with new or established clients.

How you’ll be able to use this in practice

You’ll develop your listening and cross selling soft skills; learn how to use body language to build rapport; and make the most of every client contact opportunity.

Supporting Materials

The Definitive Book of Body Language by Allan and Barbara Pease

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.