Client Care

Level
Vocational

Client Care

£40,000warning
  • VAT: excluding VAT
  • Price completeness: There could be additional costs like study material or lunch costs.
  • Extra info: (Excl VAT)
/Vocational
SWAT UK Limited
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Description

Summary

Explore many areas of client care; understand the importance and examine ways to improve your firm’s approach.

Content

  • Managing client expectations
  • Providing the “right service” to the “right clients”
  • Delivering at the “right time” with the “right attitude”
  • Develop your own “client care” action plan

Supporting Materials: “Clients4Life” by Mark Lloydbottom and David W Cottle

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Didn't find what you were looking for? See also: Sales Pitch, Sales / Selling Skills, Public speaking & presentation, Sales Management, and Telephone Sales.

Summary

Explore many areas of client care; understand the importance and examine ways to improve your firm’s approach.

Content

  • Managing client expectations
  • Providing the “right service” to the “right clients”
  • Delivering at the “right time” with the “right attitude”
  • Develop your own “client care” action plan

Supporting Materials: “Clients4Life” by Mark Lloydbottom and David W Cottle

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    There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.