PA Training

Product type
Total time

PA Training

Spearhead Training Ltd
Logo Spearhead Training Ltd

Tip: need an in-house course at your organisation? We will help you get the right quotes!

Description

Great training by our own quality tutors to improve performance...

PA Training1 Day - On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. A shorter version of this course with fewer skill development sessions is also available.

A ONE DAY WORKSHOP

The success of most organisations is dictated by the performance of the Executive team. This Executive PA course is about how to achieve executive teamwork. The Executive PA has responsibility for much of the organisation and co-ordination o…

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Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

Great training by our own quality tutors to improve performance...

PA Training1 Day - On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. A shorter version of this course with fewer skill development sessions is also available.

A ONE DAY WORKSHOP

The success of most organisations is dictated by the performance of the Executive team. This Executive PA course is about how to achieve executive teamwork. The Executive PA has responsibility for much of the organisation and co-ordination of an office. This challenging task calls for tact and diplomacy as well as the ability to communicate. A good PA makes a significant contribution to Executive effectiveness (recent surveys suggest an improvement of at least 33%).

Programme Contents

What is your role?
Developing a the right Image
- Characteristics of a professional PA
- Improving your Credibility
- Developing Confidence and Self Esteem
Taking on More Challenging and Responsible Activities
- Decision Making and Proactive Problem Solving
- Key Steps to Solving Problems
- Prioritising and Goals Setting
- Delegating Tasks
Managing your Boss
Dealing with More than one Manager
PA Communication Skills
- Listening Skills
- Giving and Getting Instructions
- How to Say "No' Positively
Dealing with Interruptions
Call Screening
Stress Management
Goals for Your Job and Career

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.