Administration Course

Course Objective

To deliver a sound foundation in Office Administration skills. This is ideal for office support staff. The skills gained should ensure a level of job readiness as an administrative assistant.

Course Content

Key areas of the course are:

• The organisation and its procedures
• Completion of Business documents, business letters, email plus more
• Equal opportunities and diversity policies
• Time manage yourself effectively
• Staff codes or practice and HR reference books
• The Organisational charts
• Health and Safety Procedure and Compliance
• Legislation and associated compliance
• Client care and customer skills
• IT software / hardware and office communications hardware.
• Team working
• Management styles
• Targets and Budgets
• Filing and records

Suitable for

Suitable for both for existing office staff and people from another profession.

Ideal for those wanting to move into administration, from a variety of backgrounds.

It can also help an existing administrative assistant consolidate their skills and enhance their career prospects.

Outcome

There is an assessment at 14:00 on Day 3. Certification will be issued on successful completion.