Meeting Skills

Ineffective meetings are one of the most common causes of frustration and demotivation amongst staff. They are all too frequently characterised by poor time management, bad communications and a lack of preparation and action-planning. Whether attending meetings in the role of a chairman or a committee member - everyone has a responsibility to ensure meetings are effective forums for improving business performance and solving company problems. This highly participative workshop will examine the key meeting skills in a short, intensive (and highly productive) session.

Course Content

The Importance of Meetings
- Reasons for the meeting
- The impact of non-effective meetings
- Characteristics of effective meetings

Chairing Meetings
- Creating a positive meeting environment
- Agendas, minutes and follow-up
- Roles in meetings

Difficult People in Meetings
- Different types of difficult attendee
- Handling the problems they cause
- Dealing with diversions and disorder

Meeting Exercise
- Behaviour in Meetings
- Analysing communications in meetings

Improving Delegate's Meetings
- Meeting guidelines
- Action planning