Supervision & Leadership - 2 Week Course

You would like to grow in your field but do not know how to approach it? Or are you just simply looking to improve your skills and get better at managing your team? Let us guide you.

Our Supervision & Leadership course has been designed to prepare you for that new challenge in your career progression. From action planning to team handling, this course will give you all the foundations required to excel in your role.

Spectacular achievements come with preparation. Get the skills you need for the life you want. Do not wait and take our life-changing course now!

Topics you will study and be trained on:

• Rota writing; holiday planning & request book handling
• Handling disciplinary issues
• Complaint handling for Supervisors
• Team motivation & Analysing Staff Performance
• Professional networking
• Presentations Skills for Supervisors: use of Microsoft Power Point
• Book-out handling
• Delegation skills
• How to give professional feedback
• Short, medium and long-term planning
• Proactive team development
• Implementation of new ideas
• Recruitment from an employer’s point of view
• Memo writing skills
• Sickness and lateness procedure
• Fire evacuation procedure
• Standard operating procedures (SOP) writing, setting, achieving goals and departmental targets
• Incentives
• Sales & Forecasting
• Health & Safety for Supervisors
• Quality control
• Leadership skills