Ptp Training and Marketing Ltd: 217 products

This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment …

Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to impr…

In this age of austerity and financial cut-backs, managing contracts effectively is vital for the success of any organisation, whether in t…

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…

This course is intended to complement Personal Organisation skills for Secretaries and PAs, but can be taken alone. The focus here is on im…

This course focuses on the changes in organisations today which lead to the need to change to a coaching culture. It will show that coachin…

The aim of this 1 day workshop style course is to equip marketing and sales people with the financial knowledge they need to fulfil their r…

Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can su…

An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimatel…

This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the…

All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because the…

After defining Sales Management, this course investigates how to establish a marketing strategy, looking at the sales & marketing tools ava…

The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The first pa…

This course is aimed at anybody who struggles to assert themselves in business or social situations because of a lack of confidence. The ta…

This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional…