ProSeminar: 25 products
Leading & Managing Quality Customer Service

The quality of customer service is a critical element in the mix of business strategies – contributing to organisation effectiveness and ac…
Communication Skills: Understanding Yourself & Others

Problems with communication and relationships often arise because people are not on 'the same wave length' with each other and find it diff…
Creative Thinking & Problem Solving

Teams and individuals need creativity and analytical thinking skills to solve problems, identify opportunities, implement initiatives and m…
The Graduate Development Programme

The Graduate Development Programme is a comprehensive four-day programme designed specifically for graduates in their first two or three ye…
Pitching for Business: Making an Effective Sales Presentation

n a competitive situation, winning a contract often involves pitching for business by making a presentation or taking part in a 'tender int…
Team-Working & Interpersonal Skills

Successful teams depend on their members working well together towards shared goals and objectives.Each member needs to appreciate team dyn…
Accelerated Learning & Speed Reading

Managers and professionals have to deal with a lot of information from a variety of sources and often feel swamped by the amount they have …
The Middle Manager's Development Programme

This comprehensive programme provides middle-level managers with the opportunity to take stock of their approach to management and consider…
Negotiating the Better Deal

Negotiating skills are an essential part of every manager's toolkit. They are vital for both business and professional success and can also…
Introduction to Management Workshop

This comprehensive introduction to management workshop is designed for all those who are taking up their first management appointment. It p…
Managing Conflict & Acting Assertively

While conflict isn't necessarily a bad thing, managing conflict is something which many of us find hard– we either 'duck' it, overreact to …
Managing Stress

Every manager and professional needs to understand stress so that they can both cope with their own stresses and relate effectively and sym…
Managing Change

Managing change in the workplace is never easy. Most would agree that it's best done with people onboard, empowered and playing an active r…
Managing People & Performance

This managing people course is designed to help line-managers and supervisors meet their key responsibilities to provide good management to…
Finance for Non-Financial Managers

Every manager and professional needs a comfortable grasp of the concepts and language of financial management if they are to play their ful…