Alternatives for CISCO PGW2200 ADVANCED v1.1
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Coaching in the Moment
A number of studies over the past 18 months have highlighted a shift in what organisations expect from Managers. Instead of relying on form…
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Implementing Cisco Advanced Call Control and Mobility Services | CLACCM | Exam 300-815
Implementing Cisco Advanced Call Control and Mobility Services | CLACCM | Exam 300-815 The Implementing Cisco Advanced Call Control and Mob…
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Financial Development Programme for Non-Financial Managers (2 day course)
Understanding the financials has never been more important for the managers and leaders of organisations. Better decision making results fr…
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Customer Care - Incoming and Outgoing Calls
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. …
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Call Centre - Achieving Best Practice
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Thro…
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Certificate in Call Centre Success
The customer is always right, right? Train for spectacular call centre success! Do you work for a call centre dealing with product support …
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Administering Cisco Contact Center Enterprise [CCEA]
OVERVIEW The Administering Cisco Contact Center Enterprise (CCEA) course teaches you the contextual information around call flow between co…
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Administering Advanced Cisco Contact Center Enterprise [CCEAA]
OVERVIEW The Administering Advanced Cisco Contact Center Enterprise (CCEAA) course teaches you how to execute advanced administration tasks…
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ITIL Fast Track Service Transition & Service Operation
This course is aimed at individuals who have attained the ITIL Foundation certificate in Service Management (either v3 Foundation or v1/v2 …
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Irrigation - Crops BHT304
A ten lesson course that covers the design, installation, maintenance, operation and evaluation of simple irrigation systems. This course i…
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Manually-fed Wood Chippers
Course Description This course is essential for ground staff in the arboriculture and related industries, and prepares candidates for the N…
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Cracking the Cashflow Problem
All owners, directors and managers involved in the financial management of organisations and businesses who wish to improve the cash positi…
Finance for Non-Financial Managers
Delegates from all sectors who have a need to understand financial statements and principles in order to improve their own knowledge and to…
BCS-ISEB Commercial Awareness
Those wishing to acquire a basic level of understanding about business finance and behavioural influences. Those wishing to attain the BCS …
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