Level 3 Business (Administration) BTEC Extended Diploma

This course consists of the following units:

• Manage own professional development within an organisation
• Set objectives & provide support for team members
• Plan, allocate & monitor work of a team
• Develop, maintain & review personal networks
• Provide leadership & direction for own area of responsibility
• Ensure compliance with legal, regulatory, ethical & social requirements
• manage risk in own area of responsibility
• Review risk management processes in own area of responsibility
• Manage personal development
• Manage or support equality of opportunity, diversity & inclusion in own area of responsibility
• Support team members in identifying, developing & implementing new ideas
• Implement change in own area of responsibility
• Develop working relationships with colleagues & stakeholders
• Recruit staff in own area of responsibility
• Develop working relationships with colleagues
• Plan, allocate & monitor work in own area of responsibility
• Support learning & development within own area of responsibility
• Address performance problems affecting team members
• Build, support & manage a team
• Manage a conflict in a team
• Lead & manage meetings
• Participate in meetings
• Support individuals to develop & take responsibility for their performance
• Know how to follow disciplinary procedures
• Managing grievance procedures
• Support the management of redundancies in own area of responsibility
• Develop & implement a risk assessment plan in own area of responsibility
• Manage physical resources
• Manage the environmental impact of work activities
• Make effective decisions
• Communicate information & knowledge
• Manage knowledge in own area of responsibility
• Procure supplies
• Manage a tendering process
• Plan & manage a project
• Develop & implement marketing plans
• Analyse the market in which your organisation operates
• Manage the achievement of customer satisfaction
• Prepare for & support quality audits
• Manage customer service in own area of responsibility

Units to be discussed with assessor and selected for the appropriate job role and training purpose.

Students must be employed within the Catering & Hospitality industry
Don't meet the entry requirement for the course?