50331 - Windows 7, Enterprise Desktop Support Technician
- Level
- Total time
50331 - Windows 7, Enterprise Desktop Support Technician
Starting dates and places
MTC Training offers this product as a default in the following regions: N/A
Description
Overview
This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It will also help test takers prepare for the 70-685 exam.
Duration
5 Days
Target Audience
This course is intended for Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers. A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended.
Topics
Identify and Resolve New Software Installation Issues
Resolve Software Configuration Issues
Resolve Software Failure
Identify and Resolve Logon Issues
Identify and Resolve Netw…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Overview
This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It will also help test takers prepare for the 70-685 exam.
Duration
5 Days
Target Audience
This course is intended for Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers. A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended.
Topics
Identify and Resolve New Software Installation Issues
Resolve Software Configuration Issues
Resolve Software Failure
Identify and Resolve Logon Issues
Identify and Resolve Network Connectivity Issues
Identify and Resolve Name Resolution Issues
Identify and Resolve Network Printer Issues
Identify and Resolve Performance Issues
Identify and Resolve Hardware Failure Issues
Identify and Resolve Wireless Connectivity Issues
Identify and Resolve Remote Access Issues
Manage File Synchronization
Identify and Resolve Internet Explorer Security Issues
Identify and Resolve Firewall Issues
Identify and Resolve Issues Due To Malicious Software
Identify and Resolve Encryption Issues
Identify and Resolve Software Update Issues
A more comprehensive course outline is available in the Course Download section, to the right of this page.
MTC serves the whole of the North East region, including,
Sunderland, Newcastle, Durham Teesside, Tyne and Wear, Cumbria,
Northumberland, Darlington, North Yorkshire, Carlisle, Hartlepool.
In addition MTC supports many clients nationally within the
UK.
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.