Alternatives for Dealing with Angry Customers
Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Dealing with Angry Customers" by Melton IT Services Ltd. We hope we helped you to continue your search for training information.
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Dealing with Incoming Calls Positively
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The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This …
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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1 Day Confidence and Assertiveness Skills
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This highly participatory Building Confidence and Assertiveness training course is designed to help individuals develop greater self-confid…
£325check
Provider rating: star 10 ATA (Asset Training Academy) Ltd has an average rating of 10 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prices are exclusive of VAT
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Through the Customers' Eyes
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Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This cour…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Connecting and Communicating - Half Day (am)
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This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barrie…
£290check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Negotiation Skills Masterclass - Half Day (pm)
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This is a practical half day Masterclass designed to allow you to review and assess your style of negotiation and to negotiate effectively …
£290check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Managing Challenging Behaviours
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Businesses / organisations are learning the importance of having employees who are capable of handling a range of difficult and challenging…
£490check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Dealing Effectively with Difficult People
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Duration: A one day training course Suitable for: Those who want to be more confident and professional when dealing with difficult 'people'…
£325check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Service (Videos): Dealing with Customer Complaints
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When customers complain, it shows they care. You want customers to complain so you can fix the problem. The challenge is to know the best w…
Distance learning£55warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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BSc (Hons) Occupational Therapy
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Occupational therapy enables people to fulfil their potential as active and creative beings. It is about working with people to help them g…
Undergraduate / Bachelor
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Working With Difficult People
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Learn the skills to succeed with others1 Day - On Request Being able to successfully work with others is an essential business skill. Unres…
In-house / Incompany1 dayVocational
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Negotiating the Better Deal
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Negotiating skills are an essential part of every manager's toolkit. They are vital for both business and professional success and can also…
In-house / Incompany2 daysVocational
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Customer Service NVQ Levels 2 and 3
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These qualifications set out the nationally recognised standards for providing quality customer service to both your internal and external …
£715warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: VAT based on maximum of 6 assessment visits and 2 Internal Verifications. Level 3 - £995 + VAT based on a maximum of 6 assessment visits and 2 Internal Verifications
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Customer Service NVQ Level 4
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This qualification sets out the nationally recognised standards for providing quality customer service to both your internal and external c…
£1,645warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: + VAT based on maximum of 12 assessment visits and 2 Internal Verifications
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Anger and Aggression Management
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Anger and Aggression Management Course It is a known fact that the confusion of angry feelings with aggressive behaviour creates a tremendo…
E-Learning£80.83check
Provider rating: star 10 Elearn UK has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Managing Difficult Situations in the Workplace
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Level: Level 2 This programme is designed for those who have problems in dealing with difficult situations in the professional realm. The c…
1 day