Questioning & Listening Skills
Description
Ref: MST10101
Aim: The delegate will understand the how to utilise powerful questioning techniques and the value of learning how to actively listen.
By the end of this module the delegate can:
- Demonstrate the importance of probing and awareness of the 70/30 rule
- Explain the 5 strategic questioning areas
- Employ open questions in all communications
- Describe the classic barriers to listening and how to overcome them
Chapters: Total 8
Viewing Period: 30 days
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Ref: MST10101
Aim: The delegate will understand the how to utilise powerful questioning techniques and the value of learning how to actively listen.
By the end of this module the delegate can:
- Demonstrate the importance of probing and awareness of the 70/30 rule
- Explain the 5 strategic questioning areas
- Employ open questions in all communications
- Describe the classic barriers to listening and how to overcome them
Chapters: Total 8
Viewing Period: 30 days
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.