Making Meetings Work

Most managers at some time would agree to being critical of the way meetings are arranged and conducted in their organisation.

This one day workshop will help managers to establish a style of managing meetings that will determine a more profitable outcome to the process. As meetings are a necessary part of our working lives it is essential that they are productive, positive and worthwhile.

Course Overview:

• Different types of meetings
• Examination of current meetings
• Why meetings work - quality criteria
• Preparation, style and purpose of meeting
• The communication process
• Who should be involved
• Creating the right environment
• Dealing with difficult people / situations
• The role of the chairperson
• Managing pace, timing & fun
• Practical application exercises
• Managing outcomes & following up