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IIR Management Development: 16 products

IIR Management development is one of the world’s leading providers of public and customised in-house career development training courses. Our programmes are developed to aid our clients in empowering their staff with the skills, knowledge and strategies to reach their optimum performance goals. IIR MD has trained thousands of clients from all over the globe and our unique approach to client focuse…

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Business Strategy and Planning Tool Kit

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Many managers spend too much time on the functional aspects of their business, usually at the detriment of strategy and planning. In just t…

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High Performance Leadership

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We have the solution to enhance your management and leadership skills, empowering you to deliver outstanding results. Read the questions be…

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Dealing with Conflict and Difficult People

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You will discover how you can best "put your case forward" in meetings with colleagues and superiors, avoid negative confrontation and achi…

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Developing Professional Assertiveness and Confidence

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This programme has been specifically designed to focus not only on how to become more assertive at work, but also how to develop the key le…

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High Performance Leadership

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We have the solution to enhance your management and leadership skills, empowering you to deliver outstanding results. Read the questions be…

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Negotiating, Constructing, Drafting and Managing Commercial Contracts

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Through this course you will gain key skills which will enable you to manage contracts to support your corporate objectives and: Avoid comm…

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The Development Programme for the Newly Appointed Personal Assistant

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IIR recognise that there are very few resources available to assist relatively new PAs in developing the skills and knowledge needed for ex…

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Mastering the Art of Effective Communication

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This programme has been carefully designed to give you a “communications toolkit” – a collection of models and techniques that you can dip …

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Financial Skills for the Proactive PA

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If you are not confident working with financial concepts and language then you are not alone. The role of the executive PA is becoming incr…

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Management and Business Skills for PAs and Senior Secretaries

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The greatest reserve of untapped potential in an organisation is the support staff. Senior Secretaries and PAs in particular have considera…

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Establishing & Managing Service Level Agreements & Service Contracts

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IIRMD has designed this interactive course to equip you with a thorough grounding in the whole SLA and service contract process. You will l…

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Project Management for PAs & Executive Assistants

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Just think of all that you have to organise within your role... Are you asked to get involved with the organisation of meetings, training, …

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Effective Office Management

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During the intensive and highly practical two days you will learn: The importance of defining and understanding your crucial role as an off…

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Delivering Powerful and Charismatic Presentations

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Good speakers convey passion, enthusiasm and energy – they inspire and excite, they arouse and enable. They connect with their audience – n…

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Achieving Exceptional Performance: Essential Skills for Executive Secretaries and PAs

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The role of a PA and executive secretary is crucial in supporting and guiding key individuals within an organisation. You have responsibili…