Alternatives for ServiceNow Platform Implementation [SNPI]
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Customer Care
This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often t…
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Xamarin.Forms Training
Train your Xamarin.Forms skills to the MAX Starting a new Xamarin.Forms project? This course will learn you and your team to use Xamarin.Fo…
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- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Satisfaction as a Selling Tool
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Deleg…
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Introduction to Account Management
This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation…
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Advanced Customer Service for the Public Sector
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…
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Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…
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Mitel 6100 Contact Centre Management
Course Description:The Mitel 6100 Contact Centre platform combines robust communications platforms, Automated Call Distribution (ACD) and a…
Customer Relationship Management
Customer relationship management (CRM) is a strategy for managing a company's interactions with customers, clients and sales prospects. It …
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Level 2 Catering & Hospitality Customer Service Intermediate Apprenticeship
This course consists of the following: Level 2 Catering & Hospitality Customer Service NVQ Keyskills/Functional Skills Technical Certificat…
Level 2 Customer Service in Catering & Hospitality NVQ
This course consists of the following:Mandatory Units - Customer Service Foundations: Communicate using customer service language Follow ru…
FJ-310-EE6 Developing Applications for the Java 6 EE Platform
Students who can benefit from this course are: Sun Certified Java technology programmers who want to develop enterprise applications that c…
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Customer Service Excellence
In today’s economic environment most organisations and their people face constant pressure to continually deliver a value for money and exc…
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Customer Service Intermediate Apprenticeship
A Customer Service Apprenticeship will give you a wide range of skills to help you deal with any situation in a customer service environmen…
Customer Service - Level 2
This Customer Service qualification will give you a wide range of skills to help you deal with any situation in a customer service environm…