DevOps Institute: Certified Agile Service Manager (CASM)® - Including Exam [GKCASM]

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Lean IT Foundation

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Lean IT Foundation is an effective way to learn the fundamental principles and practices of Lean when applied to an IT service provider. Le…

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Certified Agile Service Manager

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Better. Faster. Stronger. Learn how to use Agile with ITSM (ITIL®) to strengthen and secure your processes. A Certified Agile Service Manag…

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ServiceNow IT Service Management (ITSM) Fundamentals [SNITSMF]

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OVERVIEW Learn core ServiceNow ITSM process lifecycles and the value of ServiceNow ITSM applications for managing IT Services. IT Service M…

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ITIL® Foundation 2011 Edition

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Capita Learning and Development offers e-Learning on the IT Infrastructure Library® (ITIL®), the most widely accepted approach to IT Servic…

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Certified Agile Service Manager (CASM®) certification (exam included)

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Certified Agile Service Manager (CASM ®) - Process Improvement, Service Management Online classroom, incl. online exam Certified Agile Serv…

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ITIL Specialist - Service Level Management

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Those working or preparing to work in a Service Level Management role whether at a technical, operational, supervisory or managerial level.…

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ITIL® 4 Foundation

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The ITIL 4 Foundation certification is designed as an introduction to the ITIL 4 framework. This course will enables candidates to look at …

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ITIL Specialist - Service Desk & Incident Mgt

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Those working or preparing to work in a Service Desk function and/or within an Incident Management process whether at a technical, operatio…

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ITIL Specialist - Change Management

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Those working or preparing to work in a Change Management role whether at a technical, operational, supervisory or managerial level. In par…

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ServiceNow IT Service Management (ITSM) Implementation [SNITSMI]

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OVERVIEW Learn practical skills that may be applied immediately to accelerate ITSM implementations. IT Service Management (ITSM) is a conce…