Opera PMS Hotel Software Training

Need to get to grips with Opera PMS Hotel Software?

Being able to use Opera PMS Hotel Software is very important for a Hotel Receptionist, which is why we’ve created this course. Whether you have some experience as a Receptionist, or are a beginner, we cover everything. As well as qualifying you for a Receptionist role, this certificate can also lead to a career as a Front Desk Supervisor or Manager. It will demonstrate to prospective employers that your knowledge is up-to-date and will make you more employable.

Studying with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Course Objectives:

The Opera PMS hotel booking and reservation system is the most popular PMS system, used by leading hotel brands all over the world, and this training course will help you to develop all of the skills needed to operate it.

Who is the course for?

The course is suitable for those looking for work as a receptionist in the hospitality industry, newly appointed front-desk staff, experienced receptionists who want to build their Opera PMS skills and those returning to the industry who want to update their skills.

Course Curriculum

1. Opera Log In And Log Out, Main Screen
2. Profile Creation And Amendments
3. Profile Notes
4. Finding Reservations – 2 Ways
5. Rate Query Screen
6. Creating Reservation
7. Preferences And Features Requests
8. Amending Reservation
9. Cancelling Reservation
10. Check In (2 Ways)
11. Check Out
12. Cashiering Posting Charges
13. Cashiering Splitting And Transferring Charges
14. Cashiering Routing
15. Alerts
16. Traces
17. Room Status, Out Of Order And Out Of Service
18. Opera Reports

Method of assessment:

At the end of the course, you will take an online multiple choice test, which is marked automatically, giving you an instant grade.

Certification:

Successful candidates will earn the “Certificate in Opera PMS Training”.

Entry requirements:

• Applicants must be 16 or over
• Applicants must have a basic understanding of English language, literacy, numeracy and ICT

Career path:

This qualification will help you to find work as a front desk operator in the hotel industry, and from there you could earn a promotion to become a supervisor or manager. 

Please note that Opera PMS software is not included with this course.