ISO 9001:2008 Awareness

Overview

This foundation course will introduce you to the most widely used standard for Quality Management in the world. Our tutors will take you through the requirements of the standard and explain what they mean in plain English. You will learn about the various aspects of quality management systems and the role played by 3rd party certification bodies.

Who Should Attend?

This course is ideal for anyone who is involved or going to be involved in quality management within an organisation. This course is suitable for anyone from senior managers to shop floor staff and is an essential part of developing an understanding of ISO 9001:2008. It is perfect for anyone new to the role of quality representative or as a starting point for implementation.

Course Contents

This is an interactive course giving you a foundation in ISO 9001:2008

What is covered:

• Background to Quality Assurance
• Setting effective quality objectives
• Plan do check act system of working
• The process model
• Continual improvement
• The 8 quality management principles
• The ISO 9001:2008 standard, its clauses and requirements
• The role of a quality representative

Course Objectives

The ISO 9001:2008 Awareness training course teaches all of the key concepts

What you will learn:

• The purpose of a quality management system with relevance to the 8 principles of quality management
• How to interpret the requirements of ISO 9001:2008
• The meaning of various quality management terms such as processes, procedures, quality manual, audits, certification, accreditation and many more