Email Best Practice

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Starting dates and places

This product does not have fixed starting dates and/or places.

GBC Learning & Development offers their products as a default in the following regions: Kingston, London, Oxford, Peterborough, Portsmouth, Reading, Salisbury, Southampton, St Albans, Surrey, Sussex, Westminster

Description

This course is highly interactive and participative with a small group  and experienced trainer.

Anyone who wishes to communicate effectively by email and needs to manage the email mountain.

By the end of the workshop you will be able to:

  • Write clear emails that achieve your purpose
  • Manage the time you spend on emails
  • Develop a system to improve your email communication

Email tips and netiquette

  • Subject line - getting it right
  • Email trails
  • Using cc and bcc effectively
  • Responding promptly
  • Organising and storing messages
  • Managing time spent on emails

E-style and structure

  • Writing clear, professional emails
  • Using the right tone
  • Using the SPEAK structure
  • Plain English guidelines
  • Checking the readability

Fresh Perspective

  • When I receive difficult emails, how can I respond so that commu…

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Frequently asked questions

There are no frequently asked questions yet. Send an Email to info@springest.co.uk

Didn't find what you were looking for? See also: Policy Studies, M&A (Mergers & Acquisitions), International Politics, Gender Studies, and Humanities.

This course is highly interactive and participative with a small group  and experienced trainer.

Anyone who wishes to communicate effectively by email and needs to manage the email mountain.

By the end of the workshop you will be able to:

  • Write clear emails that achieve your purpose
  • Manage the time you spend on emails
  • Develop a system to improve your email communication

Email tips and netiquette

  • Subject line - getting it right
  • Email trails
  • Using cc and bcc effectively
  • Responding promptly
  • Organising and storing messages
  • Managing time spent on emails

E-style and structure

  • Writing clear, professional emails
  • Using the right tone
  • Using the SPEAK structure
  • Plain English guidelines
  • Checking the readability

Fresh Perspective

  • When I receive difficult emails, how can I respond so that communication improves?
  • How much time do I spend thinking of what to write and what can I do to speed things up?

Action

  • How can I reduce the time I spend on emailing and be more effective?
  • How will I apply what I have learned today?
  • Implementing an ongoing monitoring system to maintain the quality of my messages.
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    There are no frequently asked questions yet. Send an Email to info@springest.co.uk