Communicatieve vaardigheden

Total time
Trainers
Rachel ScheffersHanneke van Winkelen-Geleijns
Location
At location
Starting date and place

Communicatieve vaardigheden

Feedback Training & Consulting
Logo Feedback Training & Consulting
Provider rating: starstarstarstarstar_half 9.0 Feedback Training & Consulting has an average rating of 9.0 (out of 606 reviews)

Need more information? Get more details on the site of the provider.

9.1
Average rating for Communicatieve vaardigheden
Based on 57 reviews Read all reviewschevron_right
starstarstarstarstar
Anonymous
10
Communicatieve vaardigheden

"The training was delivered in an interesting and engaging way. It allowed us to see the importance of proper communication. I now know that asking open questions and using the LSD method will help me to organise my work better. " - 07-05-2024 00:00

"The training was delivered in an interesting and engaging way. It allowed us to see the importance of proper communication. I now know that … read full review - 07-05-2024 00:00

Starting dates and places

placeUtrecht
13 Aug 2024 until 28 Aug 2024
placeUtrecht
6 Nov 2024 until 21 Nov 2024
placeUtrecht
2 Jan 2025 until 17 Jan 2025
placeUtrecht
8 Apr 2025 until 23 Apr 2025
placeUtrecht
12 Aug 2025 until 27 Aug 2025

Description

Leer hoe je diverse vormen van communicatie toepast. Met de inzichten van gedrag weet je hoe je met je communicatie daarop in kan spelen. Je leert denken en praten vanuit de ontvanger van de boodschap, weloverwogen je standpunt te bepalen, structuur aan te brengen in de communicatie en de kwaliteit van de informatieoverdracht te verbeteren.

Onderwerpen

  • Communicatievormen.
  • Hoe je overkomt op anderen.
  • Do's en Don'ts
  • Je verplaatsen in de ontvanger.
  • Gedrag herkennen en erop inspelen.
  • Verschil tussen extravert en introvert gedrag.
  • Zendtijd geven en krijgen.
  • Gelijktijdig denken en praten voorkomen.
  • Je standpunt presenteren.
  • Communicatie structureren.
  • Kwaliteit informatieoverdracht ve…

Read the complete description

Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

Didn't find what you were looking for? See also: Mindfulness, NLP: Neuro-Linguistic Programming, Lean, Building / Construction, and Project Management.

Leer hoe je diverse vormen van communicatie toepast. Met de inzichten van gedrag weet je hoe je met je communicatie daarop in kan spelen. Je leert denken en praten vanuit de ontvanger van de boodschap, weloverwogen je standpunt te bepalen, structuur aan te brengen in de communicatie en de kwaliteit van de informatieoverdracht te verbeteren.

Onderwerpen

  • Communicatievormen.
  • Hoe je overkomt op anderen.
  • Do's en Don'ts
  • Je verplaatsen in de ontvanger.
  • Gedrag herkennen en erop inspelen.
  • Verschil tussen extravert en introvert gedrag.
  • Zendtijd geven en krijgen.
  • Gelijktijdig denken en praten voorkomen.
  • Je standpunt presenteren.
  • Communicatie structureren.
  • Kwaliteit informatieoverdracht verbeteren.
  • Woordkeus en non-verbale communicatie.
  • Luisteren, samenvatten en doorvragen.
  • Overtuigend argumenteren en discussieren.
  • Communiceren in klantgesprekken en groepsgesprekken.
  • Klachtenmanagement.
  • Feedback geven en ontvangen.

Verankering

  • Je ontvangt een gedragsanalyse waaruit onder andere blijkt waar je valkuilen liggen op het gebied van communicatie.
  • Voorafgaande aan de training worden de (interne) (klant)contactmomenten geïnventariseerd. Per contactmoment worden normen vastgesteld op het gebied van communicatie. Deze contactmomenten en normen worden samen vastgelegd in een handboek, dat je als naslagwerk kunt gebruiken.

Doelgroep

Iedereen die zijn communicatieve vaardigheden wil verbeteren.

Investering

Voor deze driedaagse open inschrijvingstraining Communicatieve vaardigheden investeer je € 2.285,-. Dit bedrag is exclusief BTW, inclusief telefonische intake, materiaalkosten, certificaat van deelname en verzorging.

9.1
Average rating for Communicatieve vaardigheden
Based on 57 reviews
starstarstarstarstar
Anonymous
10
Communicatieve vaardigheden

"The training was delivered in an interesting and engaging way. It allowed us to see the importance of proper communication. I now know that asking open questions and using the LSD method will help me to organise my work better. " - 07-05-2024 00:00

"The training was delivered in an interesting and engaging way. It allowed us to see the importance of proper communication. I now know that … read full review - 07-05-2024 00:00

starstarstarstarstar_half
Anonymous
9
Communicatieve vaardigheden

"Great approach by the presenters. A lot of questions to get thoughts from the participants which help to realise what we need. Creative tasks which are not obvious, which allows us to think more about the whole picture, not only how we see some cases. The training helped me to see differently for some of the issues. " - 07-05-2024 00:00

"Great approach by the presenters. A lot of questions to get thoughts from the participants which help to realise what we need. Creative task… read full review - 07-05-2024 00:00

starstarstarstarstar
Alessandro
10
Communicatieve vaardigheden

"Improving my communication skills has made me reflect on many things I might have taken for granted. The importance of being present, actively listening to others, asking questions, and trying to synthesize what I?ve heard. I recommend this training to everyone: communication is a key element, and certain principles should always be cultivated. " - 07-05-2024 00:00

"Improving my communication skills has made me reflect on many things I might have taken for granted. The importance of being present, active… read full review - 07-05-2024 00:00

starstarstarstarstar_half
Anonymous
9
Communicatieve vaardigheden

"De training heeft inzicht geven dat het dingen vaak vanuit eigen perspectief gezien worden maar dat het dan nog niet zo hoeft te zijn. Hoe hier dan rekening mee te houden en dingen te kunnen be?nvloeden bij de ander. Mensen zijn verschillend en vragen om een eigen stijl van benaderen. Ook het inzicht dat aangeleerd gedrag niet perse ook natuurlijk gedrag is en dat het wat dichter bij jezelf blijven en behoefte uitspreken best prima is. " - 26-09-2023 00:00

"De training heeft inzicht geven dat het dingen vaak vanuit eigen perspectief gezien worden maar dat het dan nog niet zo hoeft te zijn. Hoe h… read full review - 26-09-2023 00:00

starstarstarstarstar_half
Anonymous
9
Communicatieve vaardigheden

"I thought it was helpful bringing to light considerations when approaching various topics and presentations. I would have liked more focus on how to actually structure presentations and how to identify what specifically should be in the presentation. " - 20-07-2023 00:00

"I thought it was helpful bringing to light considerations when approaching various topics and presentations. I would have liked more focus o… read full review - 20-07-2023 00:00

starstarstarstarstar
Dennese
10
Communicatieve vaardigheden

"I think the trainer did a really good job to engage the participants and relate the training to practical examples. I thought it was insightful to understand various listening styles and how I apply that in my daily life. " - 19-07-2023 00:00

"I think the trainer did a really good job to engage the participants and relate the training to practical examples. I thought it was insight… read full review - 19-07-2023 00:00

starstarstarstarstar_border
Anonymous
8
Communicatieve vaardigheden

"-Valuable training for communication awareness and to boost team interaction en feedback
-Trainer is very open to discuss practical cases, demonstrate by role plays and provide tips en tricks
-Two morning sessions worked quite well since it allowed to digest insights
-Videos are a nice break and trigger close observation
-As preparation on learning goals, perhaps consider an on-line test for trainees to determine their communication style, pitfalls and goals
-I would appreciate a reading list or TedX talks for further exploration " - 18-07-2023 00:00

"-Valuable training for communication awareness and to boost team interaction en feedback -Trainer is very open to discuss practical cases… read full review - 18-07-2023 00:00

starstarstarstarstar
Luis
10
Communicatieve vaardigheden

"The two-day sessions were very insightful as in addition to the methodology provided, we have discussed real examples that we face on a daily basis. This is of particular interest when addressing a senior audience and the potential challenges when presenting it. " - 18-07-2023 00:00

"The two-day sessions were very insightful as in addition to the methodology provided, we have discussed real examples that we face on a dail… read full review - 18-07-2023 00:00

starstarstarstarstar
Anonymous
10
Communicatieve vaardigheden

"I wanted to learn how to present my topics in a more efficient way to management, so that they don?t draft to details and we get decision in one go. Katrin gave perfect suggestions, we practiced among ourself our example cases. It was an effective and useful training. " - 14-07-2023 00:00

"I wanted to learn how to present my topics in a more efficient way to management, so that they don?t draft to details and we get decision in… read full review - 14-07-2023 00:00

starstarstarstarstar
Katarzyna
10
Communicatieve vaardigheden

"I liked the way training was organized, first part was more soft and the second more techniques oriented. Training had a lot of thought provoking moments and allowed reflecting on existing communication styles and how to improve them. Raising awareness about various personality types and encouraging giving feedback within the group facilitated getting to know and understand each better. Big thanks to Katrin for making safe and collaborative space for all participants. " - 14-07-2023 00:00

"I liked the way training was organized, first part was more soft and the second more techniques oriented. Training had a lot of thought prov… read full review - 14-07-2023 00:00

starstarstarstarstar_border
Anonymous
8
Communicatieve vaardigheden

"This training helped me to be conscious of the different levels of communication, the importance of the attitude (performance) and the expression of trust during a presentation. Also to be aware of listening and influencing styles.
Great content, it could be better if the instructor share other materials where we can learn more about what she presented, like books, videos, podcats, etc.
I enjoyed the activities and the participation in case studies. " - 24-05-2023 00:00

"This training helped me to be conscious of the different levels of communication, the importance of the attitude (performance) and the expre… read full review - 24-05-2023 00:00

starstarstarstarstar_half
Anonymous
9
Communicatieve vaardigheden

"Some relevant strategies and focus points for basic communication were shown. For me, they are effective and insightful. The practical cases also gave additional insights. I recommend to spend more time giving concrete examples of the explained insights before getting into the cases. " - 24-05-2023 00:00

"Some relevant strategies and focus points for basic communication were shown. For me, they are effective and insightful. The practical cases… read full review - 24-05-2023 00:00

starstarstarstarstar
Anna
10
Communicatieve vaardigheden

"I liked the training, it was insightful and I hope that it will help me to improve my listening, communication and negotiation skills. The atmosphere was very friendly so I was not afraid to speak up. " - 24-05-2023 00:00

"I liked the training, it was insightful and I hope that it will help me to improve my listening, communication and negotiation skills. The a… read full review - 24-05-2023 00:00

starstarstarstarstar_half
Marieke
9
Communicatieve vaardigheden

"The training was a nice combination of theory and practice and got me out of my comfort zone. It wasnt just about obvious basics but really laid nice groundwork for all my communication skills " - 24-05-2023 00:00

"The training was a nice combination of theory and practice and got me out of my comfort zone. It wasnt just about obvious basics but really … read full review - 24-05-2023 00:00

starstarstarstarstar_half
Anonymous
9
Communicatieve vaardigheden

"The goal for this training to gain the basic communication skills in terms of both speaking and listening. The exercises in the training were very interactive and it was good to see other peoples behaviors on a variety of cases. The trainer was very successful, understanding, and kind. " - 24-05-2023 00:00

"The goal for this training to gain the basic communication skills in terms of both speaking and listening. The exercises in the training wer… read full review - 24-05-2023 00:00

starstarstarstarstar_border
Mark
8
Communicatieve vaardigheden

"A lot of what I have experienced before but with new insights and time given to explore with colleagues. Particularly around personality types and interactions both with customers and colleagues " - 15-03-2023 00:00

"A lot of what I have experienced before but with new insights and time given to explore with colleagues. Particularly around personality typ… read full review - 15-03-2023 00:00

starstarstarstarstar_border
Rebecka
8
Communicatieve vaardigheden

"To learn more about myself. I woukd recommend it to colleagues to get insight and and also build on relationships within the company. I was supprised about how I was precived compared to how I see myself.
Good training all and all! " - 15-03-2023 00:00

"To learn more about myself. I woukd recommend it to colleagues to get insight and and also build on relationships within the company. I was … read full review - 15-03-2023 00:00

starstarstarstarstar
Anonymous
10
Communicatieve vaardigheden

"I came in with an open mind and am happily surprised. It?s been a good training with fun exercises that all have contributed in conveying the message.
I have a number of things that I?ll try to implement in my work life. " - 15-03-2023 00:00

"I came in with an open mind and am happily surprised. It?s been a good training with fun exercises that all have contributed in conveying th… read full review - 15-03-2023 00:00

starstarstarstarstar_border
Anonymous
8
Communicatieve vaardigheden

"My aim was to gain strategies for winning negotiations. It is always good to have a reflection of your own characteristics and know the benefits of it. Good practical exercise " - 15-03-2023 00:00

"My aim was to gain strategies for winning negotiations. It is always good to have a reflection of your own characteristics and know the bene… read full review - 15-03-2023 00:00

starstarstarstarstar_border
Anonymous
8
Communicatieve vaardigheden

"Very informative and helpful on how to use certain tools . I do think it might be better for the next time to have a bit more time to practice certain theorie " - 15-03-2023 00:00

"Very informative and helpful on how to use certain tools . I do think it might be better for the next time to have a bit more time to practi… read full review - 15-03-2023 00:00

Rachel Scheffers
Rachel Scheffers
Teamontwikkeling | Leiderschap | Communicatie
Hanneke van Winkelen-Geleijns
Hanneke van Winkelen-Geleijns
Training, Coaching en Consulting
9

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.