Business Communication (Byte Size)

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Description

Communication is essential in all business. It is important at all levels and in all areas of organisations what ever they do and where ever they are. In this course we look at some basic communication theory that you need to understand to help you communicate more effectively. Communication is a complex subject as we, as human beings, are complex, our work tasks are complex and our world is becoming increasingly more complex.

Communication skill is an enabling factor that allows us to perform the work of the organisation. It is essential for business success and as an individual, you need to be an effective communicator for your future career.

In this course we look at some communication mo…

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Communication is essential in all business. It is important at all levels and in all areas of organisations what ever they do and where ever they are. In this course we look at some basic communication theory that you need to understand to help you communicate more effectively. Communication is a complex subject as we, as human beings, are complex, our work tasks are complex and our world is becoming increasingly more complex.

Communication skill is an enabling factor that allows us to perform the work of the organisation. It is essential for business success and as an individual, you need to be an effective communicator for your future career.

In this course we look at some communication models and some effects on and barriers to the communication process. It is obviously important for us to understand how these might arise, if we want to improve organisational effectiveness and efficiency. We also consider how organisational structure affects the flow of information required for co-ordination, decision-making and awareness.

The term communication covers a vast field of study. There are many books you can consult on specific skills such as report writing, presentations, interviews, and body language. The aim of this course is to cover basic concepts which will help you in the world of communication at work.

Syllabus

Communication: Some Theories and Models

  • Introduction
  • What is communication?
  • Purposes of organisational communication
  • Communication and leadership
  • Verbal and non-verbal communication
  • Five models of communication
  • Perspectives of communication
  • Summary

Barriers to Communication

  • Introduction
  • Barriers to communication
  • Message ambiguity
  • Language
  • Distortion
  • Physical noise and distance
  • Emotions - fear, anxiety, mistrust, anger
  • Perceptions
  • First impressions and frozen evaluations
  • Stereotyping
  • Polarization
  • Evaluate too early and not listen
  • Summary

Formal and Informal Communication

  • Introduction
  • Formal and informal communication
  • Vertical communication
  • Network patterns
  • Horizontal (lateral) communication
  • The grapevine
  • Summary

Qualifications

On completion of your course, you will receive the dual award:

Award 1 is issued by Stonebridge Associated Colleges: Business Communication (Byte Size) Certificate

Business Communication (Byte Size) Certificate issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Study Options

In order to offer our students the most convenient and flexible distance learning courses, Stonebridge Associated College offers you the option to study for your course via two methods:

  • 1. Via the traditional paper-based method.
  • 2. Through the online method via ElearnUK.

If you do not have Internet access, or would prefer to study this course via the traditional paper/postal based study method, you can find more information on the course by clicking on the link below.

Stonebridge Prices

Studying by Post. If you would like to pay by instalments, we do offer an affordable interest free payment plan scheme which allows you to spread the cost of your course over a number of months. However, to use this option you will need to study for your course using the traditional paper-based method. For more information on our payment plans please visit our website at www.stonebridge.uk.com

The reason why the course fee is less if you choose to study online, is because with online study there are no costs associated with postage and printing etc. and thus we are able to offer the course at a reduced rate.

The total amount payable over the term's period, is no more than the total cash price of the course.
(APR = 0%). Written quotations are available on request.

Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 20 hrs.

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